Wrong email

New Here ,
Aug 31, 2022 Aug 31, 2022

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A friend of mine has bought the adobe creative cloud student package today, but has made the mistake by misspelling her email address, is this resolvable in any way? Or do we need to contact the support team? And if we were to contact the support team, where could we find them?

 

Thanks in advance, Olivier

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Activation , New user

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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Your friend needs to contact support

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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