Wrong Email

[marelr93151466]

Hi, I just purchased a monthly subscription to adobe Photosohop and the email I entered is incorrect. How do I enter the correct email to download the link?

Thank you,

Marel

[John T Smith]

This is a public forum, not Adobe support... other users here can't help

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

[Bani Verma]

Moving this query to Adobe Creative Cloud​ community.

[Kanikas · Accepted solution]

Hi Marel,

I see you have an Adobe subscription under the same ID as with forums. I assume that you are not being able to edit the email in the Creative Cloud app, please follow the steps shared in the link for help:

Stuck at verify email address on creative cloud on mac anyone help?

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika