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Participant
September 14, 2020
Question

Wrong programs

  • September 14, 2020
  • 1 reply
  • 233 views

I bought adobe last week as a student. I downloaded it and openend the app only to see that I do not have the essential programs I need for my college (FYI: The apps are illustrator and indesign). I talked to my teachers about it but they also don't know how why this issue occurs. If I want to have the two programs I will be needed to buy them though, other students got it free. If anyone can help me fix this problem that would be highly appreciated.

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1 reply

Myra Ferguson
Community Expert
Community Expert
September 14, 2020

Did you purchase them through your school? If so, then you should talk to either your school's bookstore or whoever at your school administrates the licensing for the Creative Cloud.