wrong software format Pc instead of MAC

[annie ayva]

Just today i received my activation and eligibility on the use of Adobe Suite 5.5 master collection order number is  AD001155011EDU

but it is for Windows,  and i dont have windows to run that program.  I have Mac ,,..

considering that i am a student with limited budget, and income..  i was wondering if kindly either exchange the program with the Mac version or help me to solve this problem, 

i desperately send a few emails from 6 pm after i received the email  and havent download the software yet. 

i really appreciate if you can solve this problem .

looking forward to hear from you

kind regards

annie

[Vikrant R · Accepted solution]

You can swap current versions. Please check: http://kb2.adobe.com/cps/405/kb405819.html

[Jeff A Wright]

For the best assistance, I recommend our chat support at http://adobe.ly/viLub2 .  Our chat representatives can provide a personalized experience to resolve the issues you describe.