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perrybrus
Inspiring
May 15, 2017
Answered

Xd shortcut icon missing after installation

  • May 15, 2017
  • 1 reply
  • 1924 views

I'm on Windows 10 and have just installed Xd but it's not installed in my Program files / Adobe folder, and when I place a search it appears in my windows menu where it's not by default. So I always have to search for it. It's not possible to locate the program icon in my Windows file browser so I can't make a shortcut to desktop. It's like Xd has hidden itself somewhere on my machine but yet its "nowhere" to be found in the file structure on my drive. What's up?

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Correct answer kglad

can you open it via your cc desktop app?

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 15, 2017

can you open it via your cc desktop app?

P
perrybrusAuthor
Inspiring
May 16, 2017

Yes, I can open it via Apps in the CC installer. But why can't I locate a desktop shortcut? Every other app I have installed are available as shortcuts when I looked them up in my Windows file browser, but not Xd. I've always found the CC installer to be somewhat unstable, so I always open my apps on my desktop with shortcut icons. They are always available.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 16, 2017

are you using 'experience design' in your search or 'xd'?

and you can use your log files to see where xd was installed, Troubleshoot Adobe Creative Cloud install issues with log files

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