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geb01
Known Participant
September 26, 2019
Answered

64 bit Catalina Upgrade

  • September 26, 2019
  • 6 replies
  • 24089 views

While Photoshop and Lightroom appear to be 64 bit compliant and ready for the upcoming release of Apple's Catalina OS, there are a number of Adobe programs within Applications/Utilities that are not (various AAM registration notifiers, Adobe Application Manager, Setup and Unstalls).  Will there be any impact created by these 32 bit programs when I upgrade to Catalina?

 

 

    This topic has been closed for replies.
    Correct answer David__B

    This article may be helpful too: https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

    6 replies

    C
    cindit30148022
    Participant
    April 26, 2020

    Does the latest Lightroom Classic version allow proper migration of my Apple Photos library to Lightroom Classic while using Catalina?

    K
    knute39856443
    Known Participant
    April 27, 2020

    After I abolished all the 32 bit programmes using CleanMyMac I switched to Catalina - without any problemes regarding Apple Photos

      laurav48827690
      laurav48827690
      Participant
      September 18, 2020

      What is this "CleanMyMac"???? I just updated to Catalina 10.15.4 and my Adobe Creative Cloud is corrupted. I am SO ANGRY, I have been fighting with this for the last 3 days. I spent two hours with Adobe "experts" yesterday and no solution.  It is september 2020!! This thread began last year!! Why is this still a problem, Adobe???????

      K
      knute39856443
      Known Participant
      December 25, 2019

      Geb01 question is not answered at all. At least I do not see any solution how to update the application Manager and to abolish the AAM notifiers etc. Seems to be a problem Adobe has to solve!!!

       

      levoyatgoogle
      levoyatgoogle
      Participant
      December 30, 2019

      Agree that Geb01's question is not yet answered.  The article linked by David__B does not mention

      Adobe Applications Manager.  I have the same problem.  On my Mac Pro running Mojave (10.14.6),

      I have received scary messages about AAM needing to be updated, presumably before I update my

      Mac to Catalina.  However, I don't know how to do this.  I have Adobe Creative Cloud and several

      applications (Photoshop, Lightroom, Acrobat), but ACC makes no mention of AAM.  My impression

      from other Adobe web pages is that AAM was folded into ACC, but then why am I seeing these

      scary popups?  Presumably AAM is still running (and needed).  What's going on here?

        K
        knute39856443
        Known Participant
        December 30, 2019

        I also read (orspeculate) that AAM was folded into ACC - I invested quite some time to fgure that out. I think we should charge Adobe some money for not having solved the problem we have, and we are not the only ones.

          John T Smith
          Community Expert
          John T SmithCommunity Expert
          Community Expert
          November 1, 2019

          >message saying CC was not yet compatible with Catalina 10.15 when installation started. Wish I would have gotten that message

           

          Every time Apple issues a major upgrade, small things are changed right up until the upgrade is available... meaning that vendors like Adobe have to play catch up... and meaning that something is ALWAYS broken when Apple does a big upgrade

           

          In the future, do not upgrade your Mac operating system for AT LEAST a month

          G
          geshons
          Known Participant
          November 29, 2019

          And do not upgrade all Adobe apps for AT LEAST a month after Adobe MAX Updates. I did it (without updating macOS) and had to fight with several crashes and lost files …

          T
          Test Screen Name
          Legend
          September 28, 2019
          Sorry you didn't feel it was relevant. You may of course decide to upgrade to Catalina the day it comes out, especially if you don't depend on Adobe apps for your living.
          David__B
          Adobe Employee
          David__BCorrect answer
          Adobe Employee
          September 27, 2019

          This article may be helpful too: https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

            G
            geb01Author
            Known Participant
            September 28, 2019
            Thank you. A clean clear answer to my question. Just what I was looking for.
            T
            Test Screen Name
            Legend
            September 26, 2019

            There is MUCH more to Catalina's changes than 32 versus 64 bits. That's just the easy to describe, headline stuff. So, on NO ACCOUNT upgrade to Catalina without checking for a statement from Adobe for all the apps important to you.

            It's impossible for Adobe to guararantee anything in advance because Apple can (and have) change the released system even more aftet the last beta. It's generally safer to wait also for the first dot release of the new system.

              M
              maryr3749997
              Participant
              November 1, 2019

              Wish I'd known that. After updating to Catalina 10.15 on my MacBook Pro, my Creative Cloud icon disappeared from the menu at the top of the desktop. I spent hours troubleshooting myself and another 4-5 hours with Adobe techs. I read somewhere someone said he/she got a message saying CC was not yet compatible with Catalina 10.15 when installation started. Wish I would have gotten that message, then I would have aborted install. Yesterday, when they called me back for a third time, a windy storm had taken out my internet, so I was not able to answer their call. I shall try again. Both the techs I've talked to have been very pleasant. I appreciate that. I'm not that tech savvy.

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