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janeb6638999
Participant
May 21, 2017
Answered

64 bit Elements 12 for windows 10

  • May 21, 2017
  • 4 replies
  • 2708 views

I have windows 10 but Elements 12 tells me I have windows 8 and it is using 32 bits.  How do I install 64 bit version?

See below

Adobe Photoshop Elements Version: 12.0 (12.0 (20130903.r.43239)) x32

Operating System: Windows 8 64-bit

Version: 6.2

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    This topic has been closed for replies.
    Correct answer Jeff Arola

    There is no 64 bit version of photoshop elements 12 for windows operating systems, so your 32 bit version is the only version you can get for pse 12.

    Photoshop elements 13 was the first 64 bit version of phoroshop elements that is 64 bits for windows systems along with photoshop elements 14 and 15.

    4 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    May 23, 2017

    There is no 64 bit version of photoshop elements 12 for windows operating systems, so your 32 bit version is the only version you can get for pse 12.

    Photoshop elements 13 was the first 64 bit version of phoroshop elements that is 64 bits for windows systems along with photoshop elements 14 and 15.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 21, 2017

    clean per Use the Creative Cloud Cleaner Tool to solve installation problems

    restart your computer

    re install using compatibility mode per message 1 and select win 7.

    thatsmauri
    Community Expert
    thatsmauriCommunity Expert
    Community Expert
    May 21, 2017

    Hi janeb6638999,

    as per System Requirements, 'Photoshop Elements 12' is not compatible with Windows 10
    You could try Windows' Compatibility Mode (Guide here), though...

    (On a side note, 'Photoshop Elements 14' would work under Windows 10)

    Kind Regards,
    Maurice

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 21, 2017

    Download & Install instructions https://forums.adobe.com/thread/2003339

    -and many help and download links https://helpx.adobe.com/download-install.html

    -kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

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