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Camila15B9
Participant
October 26, 2020
Question

Acrobat desinstalando sozinho

  • October 26, 2020
  • 1 reply
  • 485 views

Meu acrobat está parando de funcionar muitas e muitas vezes. Vou abrir qualquer arquivo nele e ele não abre. Toda vez preciso desinstalar e instalar novamente. Daqui algumas semanas, tenho que repetir esse processo. O que pode ser?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 26, 2020

your acrobat preferences are probably getting corrupted (usually by a cleaner or antivirus program).  to test try resetting your prefences the next time it happens.

 

to reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

 

if that fails, something (eg, cleaner, av) is corrupting the program itself.

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