Adobe CC not syncing on MAC OSC - Error Code 119

Forum|Forum|4 years ago
February 10, 2021
1 reply
817 views

Hi there

In need of some help...

I am getting a sync error on CC that doesnt allow me to download Prmiere Pro on MAC OS latest version of Catalina - this is a company Mac, that I have recently bought to home to work from home.

I have tried a few things to no avail. I have disabled the firewall - no joy. I have disabled Anti-Virus software - no luck; and I have uninstalled and installed - no luck.

I have been on a few of the foru threads, but one thing I cannot find on my Mac after insatll is the 'CoreSync' app/folder. This must be the reason, but what I cannot understand is how or why the installer does not install it. So my theory is that is the reason why I get the Error Code: 119, as evidenced below:

This topic has been closed for replies.

kglad

Community Expert

correct, error code 119 means you're not connecting to adobe's server.

start here, How to fix network connectivity issues when downloading Adobe apps

D

Darren5E71Author

Participant

Hi, thanks for getting in touch.

I did try all these things before - I have deactivated the Mac's firewall, I have removed Symantec Anti-virus... I have tried Wifi versus cabled connections... I am totally out of ideas.

The only thing I am super curious about... is that I cannot find the 'CoreSync' package on this Mac... it does not seem to have installed (I have removed and installed a few times prior too). Any ideas?

kglad

Community Expert

enable showing of hidden files,

win, Show hidden files, folders, and filename extensions in Windows 10 and earlier (adobe.com)

mac, Access hidden macOS library files (adobe.com)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded