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I have Adobe Creative Suite 4 Design Premium and my computer is giving me problems. I need to reinstall windows or get a new computer. How can I get my software back once i get a new computer.
I DO HAVE THE SERIAL NUMBER... Its been installed for years but its still a really good program. I thought I could find it in the software somewhere. I'm still looking for the original disks but I can't find them. I had to have adobe help me a few years ago and it was a real pain. I wanted to get a jump on things and be preemptive this time. Any ideas?
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Adobe no longer provides support for CS6 and earlier
For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
-Log-in to your account https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor
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