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prestonh41926767
Participant
March 26, 2016
Answered

Adobe Photoshop CS serial number issues

  • March 26, 2016
  • 1 reply
  • 12687 views

I'm trying to set up Photoshop CS for my dad with a full install disk. We used it on one computer in the past, but it was broken recently; so now we're using a new one. The problem is, when I put the serial number in, it thinks I'm trying to update a previous version of Photoshop, which I don't have. The disk is a full install disk, so I don't know why it isn't working. I think it will work if I put in a serial number from a previous version, but I can't find one that works. I'm using a Mac by the way. Thank you.

    This topic has been closed for replies.
    Correct answer John Waller

    Ok. Well, forget about the disc and serial number you've got. They won't work. Adobe shut down the activation server for CS2 and earlier several years ago.

    You must now download a special, non-activation version of CS2 from Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

    That applies to CS and CS2 owners.

    Install then enter the special, non-activation serial number provided at that link. Your existing serial number will not work.

    1 reply

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    March 26, 2016

    Are you trying to install Photoshop CS (version 8 from 2003)? That won't install on a modern Mac, regardless of serial number.

    If not, which Creative Suite version are you trying to install? And which version of the Mac OS X operating system?

    P
    prestonh41926767Author
    Participant
    March 26, 2016

    Yes, Photoshop CS 8 from 2003. I'm installing it on a Mac G4 though.

    E
    emmanuel1esc1roy
    Participant
    September 3, 2017

    Ok. Well, forget about the disc and serial number you've got. They won't work. Adobe shut down the activation server for CS2 and earlier several years ago.

    You must now download a special, non-activation version of CS2 from Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

    That applies to CS and CS2 owners.

    Install then enter the special, non-activation serial number provided at that link. Your existing serial number will not work.


    I have the same problem on windows but with Adobe CreativeSuite Premium

    dif the serial @non-activation serial number provided at that link !@ is the serial of creative suite ?

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