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Adobe Portfolio not updating

Community Beginner ,
Jun 18, 2020 Jun 18, 2020

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My Adobe Portfolio site isn't updating my edits to the navigation box, I am setting the font to change on the rollover and active use settings. Works fine in editor mode, doesn't update when I publish. I've been trying to call and chat with Adobe Support with no luck

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Community Expert ,
Jun 18, 2020 Jun 18, 2020

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Community Expert ,
Jun 18, 2020 Jun 18, 2020

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  • What is the URL?
  • Which browser are you using?
  • Have you tested your site with a different browser/device to ensure what you're seeing is not a cached version in your browser's memory?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jun 18, 2020 Jun 18, 2020

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URL: ivorguest.com

Browser: Chrome and Safari

 

I have tested clearing caches and also using incognito mode for Chrome. Emailed a ticket to Adobe Support as suggested by @John T Smith and they replied back "case closed - we were disconnected", but problem not fixed. Rollover works for underlines and colors etc. but not for font boldness change (I want it to be thin on rollover). Seems to be a bug. 

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Community Beginner ,
Jun 18, 2020 Jun 18, 2020

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I've got it to work instead going from thin to bold on the rollover, it'll do. thanks everyone for the help

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Community Expert ,
Jun 18, 2020 Jun 18, 2020

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Ivor,

It works for me with the Sawdust Theme in latest desktop Firefox.  But quite frankly, I think it looks hideous so I will be changing it back as soon as you look at it.

 

Navigation > Page Titles:

Regular = semibold italic,

Rollover = regular italic.

https://nancy23e2.myportfolio.com/

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jun 18, 2020 Jun 18, 2020

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Interesting, rollover seems to work on certain edits only! Happy with what I have now though.

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New Here ,
Nov 21, 2022 Nov 21, 2022

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My website is not updating to anisaozalp.com

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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LATEST

Anisa,

After publishing changes online, do a hard refresh (Ctrl + Shift + Delete) in your browser to clear cached data from memory.

 

If you continue to have technical difficulties, contact the Portfolio Support Team below.

 

 Portfolio links:

============
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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