Adobe Support Advisor herunterladen? CS6 läuft sonst nicht

[LauraAulbur]

Hallo. Ich habe noch eine Lizenz für Adobe CS6 Standard. Beim Installieren sagt man mir, dass ich den Adobe Support Advisor herunterladen soll um das Problem zu identifizieren. Wahrscheinlich ist mein Betriebssystem zu neu oder so? Kennt jemand das Problem und hat das Programm trotzdem zum laufen bekommen?

Danke schön. VG Laura

[John T Smith · Accepted solution]

You should always provide your operating system when you ask a question

Apple

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan or later operating systems

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

--Adobe has a workaround to Apple's problem of not maintaining backward compatibility

--READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

Windows

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)