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Question

After Effects/Mac OS 10.9 problems

Forum|Forum|12 years ago
January 3, 2014
1 reply
2353 views

Hi,

I'd just like to add my voice to the choir of complaints about Adobe installation/marketing methods.

I (foolishly) updated to Mac OS X 10.9 just before the holidays, as my Keynote refused to work on 10.8.

My AfterEffects_11_LS7 (bought through Volume Licensing) promptly stopped working, and I was guided to the 11.0.4 patch.

The 11.0.4 patch did not work, citing the ubiquitous "Application Manager damaged or missing" that I've been fuming at for years whenever trying to install updates.

After 24 hours of hard labour trying to penetrate the total mess of installers, full-adobe-wipes, access privileges, restarts, CS Cleaners and whatnot, I've now given up on CS6 until further notice. It appears impossible to install.

I went and asked a friend to down-convert all my urgent workfiles back to CS5.5, which I finally managed to install back onto my system.

Needless to say I'm extremely unhappy with AAM, it's shot with errors and it seems there are many legitimate users like me struggling and losing income and good name from these crazy outages.

Since we're all fairly dependent on Adobe products for a living, all we can do is stress, swear and pray.

What is Adobe doing about fixing this Application Manager mess?

many thanks,

Fredrik

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Fredrik I am sorry you faced difficulties installing the updates. If you can please post the errors you received from installing the updates it would be appreciated. You can find information on how to locate the installation logs at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.

F

fredriknordbeckAuthor

Participating Frequently

Hi Jeff, thank you for quick reply! this morning I've done the following:

1. I successfully (?) installed After Effects CS6 (11.0 LS7). Doesn't work on Mac OS 10.9.

2. I attempted to install "AfterEffectsTrial-11.0.4-mul-AdobeUpdate". It doesn't work, says "AAM missing or damaged"

3. Attempted to install AAM 7.0 update "ApplicationManager7.0_all". Installation appeared to crash at about 85% (progress bar didn't go all the way). The AAM app in (/Applications/Utilities/Adobe Application Manager/core/) actually launches this morning which is a first, but cites a download error.

It seems to me these installers have problems with permission or location of the correct folders.

Here's the latest install log from my Library/Logs/DiagnosticReports folder:

Process: Install [13610]

Path: /Volumes/VOLUME/*/Install.app/Contents/MacOS/Install

Identifier: Install

Version: 7.0.0.426 (7.0.0.426)

Code Type: X86 (Native)

Parent Process: Install [13605]

Responsible: Install [13605]

User ID: 0

Date/Time: 2014-01-04 13:05:09.725 +0000

OS Version: Mac OS X 10.9.1 (13B42)

Report Version: 11

Anonymous UUID: B42F9599-48E8-838D-3481-22C9F20FC2D9

Crashed Thread: 8

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'

Application Specific Backtrace 1:

0 CoreFoundation 0x002236b1 __raiseError + 193

1 libobjc.A.dylib 0x008ec091 objc_exception_throw + 162

2 CoreFoundation 0x002235cb +[NSException raise:format:] + 139

3 Foundation 0x00c69a02 -[NSConcreteTask launchWithDictionary:] + 604

4 Foundation 0x00c697a1 -[NSConcreteTask launch] + 40

5 AdobePIM.dylib 0x15d2c5f2 pim_moveAAMFromOldLocationToAppUtilitiesIfRequired + 63693

6 AdobePIM.dylib 0x15d10c04 pim_getCurrentPathType + 20019

7 AdobePIM.dylib 0x15d0f680 pim_getCurrentPathType + 14511

8 AdobePIM.dylib 0x15d128c5 pim_installAdobeApplicationManager + 340

9 Install 0x000057c1 start + 14929

10 Install 0x0000d477 start + 46855

11 Foundation 0x00b20f2e -[NSThread main] + 45

12 Foundation 0x00b20e86 __NSThread__main__ + 1426

13 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

14 libsystem_pthread.dylib 0x04e91485 _pthread_struct_init + 0

15 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x04d9bf7a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x04d9b16c mach_msg + 68

2 com.apple.CoreFoundation 0x00134f69 __CFRunLoopServiceMachPort + 169

3 com.apple.CoreFoundation 0x00134541 __CFRunLoopRun + 1393

4 com.apple.CoreFoundation 0x00133d5a CFRunLoopRunSpecific + 394

5 com.apple.CoreFoundation 0x00133bbb CFRunLoopRunInMode + 123

6 com.apple.HIToolbox 0x0291de2d RunCurrentEventLoopInMode + 259

7 com.apple.HIToolbox 0x0291dbb2 ReceiveNextEventCommon + 526

8 com.apple.HIToolbox 0x0291d98d _BlockUntilNextEventMatchingListInModeWithFilter + 92

9 com.apple.AppKit 0x00f9e5a9 _DPSNextEvent + 1602

10 com.apple.AppKit 0x00f9dad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119

11 com.apple.AppKit 0x00f9035c -[NSApplication run] + 727

12 com.apple.AppKit 0x00f791f8 NSApplicationMain + 1165

13 com.adobe.PDApp.setup 0x00002418 0x1000 + 5144

14 com.adobe.PDApp.setup 0x00001da5 start + 53

Thread 1:

0 libsystem_kernel.dylib 0x04da1046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x04e92dcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x04e96cce start_wqthread + 30

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x04da1992 kevent64 + 10

1 libdispatch.dylib 0x04bfc8bd _dispatch_mgr_invoke + 238

2 libdispatch.dylib 0x04bfc556 _dispatch_mgr_thread + 52

Thread 3:

0 libsystem_kernel.dylib 0x04da1046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x04e92dcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x04e96cce start_wqthread + 30

Thread 4:

0 libsystem_kernel.dylib 0x04da1046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x04e92dcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x04e96cce start_wqthread + 30

Thread 5:

0 libsystem_kernel.dylib 0x04da1046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x04e92dcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x04e96cce start_wqthread + 30

Thread 6:

0 libsystem_kernel.dylib 0x04da0b76 __semwait_signal + 10

1 libsystem_c.dylib 0x04cf905b nanosleep$UNIX2003 + 219

2 libsystem_c.dylib 0x04cf8f06 usleep$UNIX2003 + 60

3 com.adobe.PDApp.setup 0x0002e76e ETSFramework::AsynchEventProcessor::MainThreadProc(void*) + 210

4 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

5 libsystem_pthread.dylib 0x04e91485 _pthread_start + 130

6 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 7:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x04d9bf7a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x04d9b16c mach_msg + 68

2 com.apple.CoreFoundation 0x00134f69 __CFRunLoopServiceMachPort + 169

3 com.apple.CoreFoundation 0x00134541 __CFRunLoopRun + 1393

4 com.apple.CoreFoundation 0x00133d5a CFRunLoopRunSpecific + 394

5 com.apple.CoreFoundation 0x00133bbb CFRunLoopRunInMode + 123

6 com.apple.Foundation 0x00b210b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381

7 com.apple.Foundation 0x00b20f2e -[NSThread main] + 45

8 com.apple.Foundation 0x00b20e86 __NSThread__main__ + 1426

9 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

10 libsystem_pthread.dylib 0x04e91485 _pthread_start + 130

11 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 8 Crashed:

0 com.apple.CoreFoundation 0x00224007 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7

1 com.apple.CoreFoundation 0x002239b0 __raiseError + 960

2 libobjc.A.dylib 0x008ec091 objc_exception_throw + 162

3 com.apple.Foundation 0x00c6ac27 -[NSConcreteTask launchWithDictionary:] + 5249

4 com.apple.Foundation 0x00c697a1 -[NSConcreteTask launch] + 40

5 AdobePIM.dylib 0x15d2c5f2 0x15cfb000 + 202226

6 AdobePIM.dylib 0x15d10c04 0x15cfb000 + 89092

7 AdobePIM.dylib 0x15d0f680 0x15cfb000 + 83584

8 AdobePIM.dylib 0x15d128c5 pim_installAdobeApplicationManager + 340

9 com.adobe.PDApp.setup 0x000057c1 0x1000 + 18369

10 com.adobe.PDApp.setup 0x0000d477 0x1000 + 50295

11 com.apple.Foundation 0x00b20f2e -[NSThread main] + 45

12 com.apple.Foundation 0x00b20e86 __NSThread__main__ + 1426

13 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

14 libsystem_pthread.dylib 0x04e91485 _pthread_start + 130

15 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 9:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x04da0ace __select + 10

1 com.apple.CoreFoundation 0x00184dc6 __CFSocketManager + 1158

2 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

3 libsystem_pthread.dylib 0x04e91485 _pthread_start + 130

4 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 10:

0 libsystem_kernel.dylib 0x04d9bf7a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x04d9b16c mach_msg + 68

2 com.apple.CoreFoundation 0x00134f69 __CFRunLoopServiceMachPort + 169

3 com.apple.CoreFoundation 0x00134541 __CFRunLoopRun + 1393

4 com.apple.CoreFoundation 0x00133d5a CFRunLoopRunSpecific + 394

5 com.apple.CoreFoundation 0x00133bbb CFRunLoopRunInMode + 123

6 com.apple.AppKit 0x01147f18 _NSEventThread + 283

7 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

8 libsystem_pthread.dylib 0x04e91485 _pthread_start + 130

9 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 11:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x04da0b76 __semwait_signal + 10

1 libsystem_c.dylib 0x04cf905b nanosleep$UNIX2003 + 219

2 libsystem_c.dylib 0x04cf8f06 usleep$UNIX2003 + 60

3 com.apple.AppKit 0x01212ddc -[NSUIHeartBeat _heartBeatThread:] + 2318

4 com.apple.Foundation 0x00b20f2e -[NSThread main] + 45

5 com.apple.Foundation 0x00b20e86 __NSThread__main__ + 1426

6 libsystem_pthread.dylib 0x04e915fb _pthread_body + 144

7 libsystem_pthread.dylib 0x04e91485 _pthread_start + 130

8 libsystem_pthread.dylib 0x04e96cf2 thread_start + 34

Thread 8 crashed with X86 Thread State (32-bit):

eax: 0x00000001 ebx: 0x08b0b000 ecx: 0x00000000 edx: 0x00000000

edi: 0x17566b30 esi: 0x002235fe ebp: 0xb039db48 esp: 0xb039db40

ss: 0x00000023 efl: 0x00000282 eip: 0x00224007 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f

cr2: 0x07d6c000

Logical CPU: 0

Error Code: 0x00000000

Trap Number: 3

Binary Images:

0x1000 - 0x8cfff +com.adobe.PDApp.setup (7.0.0.426 - 7.0.0.426) <3AF9A7BF-D80F-3D0D-B9F0-C6DF77C3A94F> /Volumes/VOLUME/*/Install.app/Contents/MacOS/Install

0xbb000 - 0xbbfff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0xbe000 - 0x2c0ff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x3fb000 - 0x464fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x495000 - 0x702ff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x825000 - 0x876ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib

0x8d6000 - 0x8d7fff libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib

0x8de000 - 0xa864af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib

0xaa3000 - 0xaa3fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0xaac000 - 0xaacfff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0xab4000 - 0xddfff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0xf77000 - 0x1b92ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x211e000 - 0x2382fff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x2445000 - 0x2481ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x24aa000 - 0x261cffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x26a6000 - 0x26a6ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x26ac000 - 0x2715fff com.apple.datadetectorscore (5.0 - 354.0) <A5559FE6-7A00-383D-8665-C0D622409D85> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x2745000 - 0x287cff3 com.apple.desktopservices (1.8 - 1.8) <4D853961-F911-3FE2-A7DF-3130EA1D8CEB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x28f2000 - 0x2c67ff9 com.apple.HIToolbox (2.1 - 696) <43CB31D6-4C2B-30FA-A374-DB7C5728E7AD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x2dcd000 - 0x2f79ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x302f000 - 0x3038fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x3041000 - 0x307eff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib

0x3094000 - 0x325affb libicucore.A.dylib (511.27) <653147E9-7326-337A-99E1-B42E4D801E53> /usr/lib/libicucore.A.dylib

0x32ee000 - 0x33daff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib

0x3409000 - 0x3417ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib

0x341d000 - 0x3503ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x358d000 - 0x35e2ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x3605000 - 0x360efff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x3618000 - 0x3619fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib

0x361d000 - 0x3631ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x363f000 - 0x36b4ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x36e3000 - 0x36e4fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib

0x36e9000 - 0x3731fff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis

0x3f6c000 - 0x3f86ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage

0x3f94000 - 0x3fa2ff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x3faa000 - 0x3fb8ff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

0x3fc8000 - 0x40d4fff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x412f000 - 0x41f2ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x4255000 - 0x464dff3 com.apple.CoreGraphics (1.600.0 - 599.7) <DB004990-F06F-3768-AE4C-191B3C748EFC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x46e8000 - 0x47b5ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <91998CDF-3547-3183-A962-D9E981C14891> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x4826000 - 0x4988ff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x4a59000 - 0x4a75fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib

0x4a7f000 - 0x4ad4fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib

0x4b2b000 - 0x4b4eff7 libc++abi.dylib (48) <5367BE5A-D475-3FB4-972D-E1DC999A709A> /usr/lib/libc++abi.dylib

0x4b5a000 - 0x4b5effa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib

0x4b63000 - 0x4b6effb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib

0x4b7b000 - 0x4b80ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib

0x4b8b000 - 0x4b93fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib

0x4b9a000 - 0x4beaff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib

0x4bf9000 - 0x4c11ffd libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib

0x4c24000 - 0x4c27fff libdyld.dylib (239.3) <729B32AC-EEE2-3739-8CE3-F90838D51906> /usr/lib/system/libdyld.dylib

0x4c2e000 - 0x4c2efff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib

0x4c33000 - 0x4c3bfff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib

0x4c43000 - 0x4c47ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib

0x4c4c000 - 0x4c4efff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib

0x4c54000 - 0x4c55fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib

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0xd800000 - 0xd8c7ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0xd91f000 - 0xd9beff7 libCoreStorage.dylib (380) <55467C87-E1A3-3057-B428-9BCEFD39E36D> /usr/lib/libCoreStorage.dylib

0xd9e3000 - 0xd9e9ff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification

0xd9f3000 - 0xda2bfff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0xda38000 - 0xda48ff7 libsasl2.2.dylib (170) <CA1C07F6-8E17-315E-AE49-AB696DDE6707> /usr/lib/libsasl2.2.dylib

0xda4f000 - 0xdb32ff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib

0xdb85000 - 0xdb92fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Librarian

0xdbeb000 - 0xdbeeffa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0xde00000 - 0xde08ff7 libCGCMS.A.dylib (599.7) <A7404924-9A2B-3324-A934-BD08953E7098> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib

0xde19000 - 0xde19fff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0xde1c000 - 0xdebaff7 com.apple.PDFKit (2.9 - 2.9) <0792168D-320D-33EF-AE24-6CDCB8C1990A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit

0xdf04000 - 0xdf07ff3 com.apple.AppleSystemInfo (3.0 - 3.0) <99A923AE-121B-307D-AC1C-968976FBA225> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo

0xdf0d000 - 0xdf0dfff com.apple.Carbon (154 - 157) <C49AD4A1-8DE3-357D-AEF3-D6CD39EA91EF> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0xdf10000 - 0xdf12fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI

0xdf18000 - 0xdf4dffd libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib

0xe52e000 - 0xe553ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <FCF52905-85B1-375C-B0AA-B8251B614D2D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

0xe571000 - 0xe5c2ffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0xe5ec000 - 0xe5f1fff com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility

0x10d2d000 - 0x10e06ff6 com.apple.QuickLookUIFramework (5.0 - 622.3) <41D10880-AD68-3DE3-94F0-4CA9F44EBD5B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI

0x10e80000 - 0x10e97ff4 com.apple.CoreMediaAuthoring (2.2 - 947) <BF917B77-0935-3F56-A2B9-E62A58A713B8> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring

0x10ead000 - 0x10f00ff3 com.apple.CoreMediaIO (401.0 - 4544) <867D01AF-3326-39CB-A136-48AFE4BE9802> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x10f24000 - 0x10f3dfff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib

0x10f4d000 - 0x10f7fffb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x10f89000 - 0x10fa8ff9 com.apple.framework.Apple80211 (9.0 - 900.47) <68E399FF-AB98-378D-94AC-D0869A72344F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x10fb3000 - 0x10fdeff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib

0x10fea000 - 0x10ff1ff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService

0x123ff000 - 0x12725ffd com.apple.JavaScriptCore (9537 - 9537.73.10) <B5331B86-DEBC-387A-8F3E-5B9FC28E8055> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x127f0000 - 0x127f2fff com.apple.SecCodeWrapper (3.0 - 1) <29ECC157-F444-31FE-99CC-A9289FF3AC8D> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper

0x13000000 - 0x1356dfff com.apple.QuartzComposer (5.1 - 316) <4FC30662-E3CC-3AE5-88CE-7B271B59EFF0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer

0x137d6000 - 0x13a54ff7 com.apple.imageKit (2.5 - 770) <C2FE06B8-DB32-392F-9280-5C1CB148D174> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

0x13bf8000 - 0x13d68fff com.apple.QTKit (7.7.3 - 2826.0.1) <2C936219-2C31-3912-8CD3-42A16844AFE2> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x13e40000 - 0x13f6dff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x1402c000 - 0x14372ffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

0x14406000 - 0x1482bfe3 com.apple.VideoToolbox (1.0 - 1273.29) <200BFEED-8948-3266-A2C4-1DC6A695EC58> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox

0x14879000 - 0x14af5ff7 com.apple.QuickTime (7.7.3 - 2826.0.1) <42542002-DCFF-3675-B919-440EC5057D56> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x14b9e000 - 0x14cabfe4 com.apple.MediaControlSender (1.9 - 190.4) <DF0B5A99-046A-38C1-B68E-241CB2E622BC> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSender

0x14cdd000 - 0x15184fe7 com.apple.CoreAUC (6.22.08 - 6.22.08) <3F9E2986-8FF9-3339-A0C8-DC1186C4A5EC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

0x15192000 - 0x151f0ff7 com.apple.CoreUtils (1.9 - 190.4) <9E43FF7D-7FCD-3032-9EF9-BCF6D09E73C3> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

0x15214000 - 0x1527bffc com.apple.framework.CoreWLAN (4.0 - 400.45.1) <8DADD7D2-AB98-34ED-8D6F-335338502CBE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x152aa000 - 0x15314ff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x15352000 - 0x153a6fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x153b0000 - 0x153baff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox

0x153c3000 - 0x153edff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib

0x153f4000 - 0x15409ff3 com.apple.AppContainer (3.0 - 1) <B53ED2AD-9B19-316F-B7B9-80A3A94AC1D3> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer

0x15419000 - 0x15420fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib

0x15425000 - 0x15429fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels

0x15431000 - 0x15434ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x1543a000 - 0x1548dfff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering

0x154b4000 - 0x154c7fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x154e0000 - 0x1551eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices

0x15545000 - 0x15560ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting

0x15572000 - 0x155f7ffc com.apple.CorePDF (4.0 - 4) <73557F2A-B0EF-3128-90FE-8EDD7824CE73> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

0x15637000 - 0x1568cff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

0x156be000 - 0x156c8ff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices

0x156d2000 - 0x15727ff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore

0x157b9000 - 0x157e1ff7 libRIP.A.dylib (599.7) <461297C0-DDA9-3613-8F27-D7F1AC57208F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x15c1b000 - 0x15c4bff3 libtidy.A.dylib (15.12) <3DBE95FE-8FA7-3584-9202-E37B54B3B064> /usr/lib/libtidy.A.dylib

0x15c58000 - 0x15cd5ffa com.apple.xquery (1.3.1 - 30) <A9C347CC-0C9F-395F-BB32-1EE803C28FDC> /System/Library/PrivateFrameworks/XQuery.framework/XQuery

0x15cfb000 - 0x15df8fe7 +AdobePIM.dylib (7.0.0.426 - 7.0.0.426) <0B067233-0821-3650-A6A9-6338EA7E0BFE> /Volumes/VOLUME/*/Install.app/Contents/Dylibs/AdobePIM.dylib

0x15e0b000 - 0x15e47ff3 +com.adobe.AAM.AdobeUpdaterInventoryFramework (UpdaterInventory 7.0.0.70 - 7.0.0.70) <62BCAB5D-F86D-3BCE-902D-D68A66993E51> /Volumes/VOLUME/*/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory

0x15eba000 - 0x15edfff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls

0x15ef4000 - 0x15ef4fff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED> /usr/lib/libodfde.dylib

0x17345000 - 0x17350ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore

0x1735a000 - 0x17389fff com.apple.framework.SystemAdministration (1.0 - 1.0) <05E81260-7DC7-3546-B45D-15B3E5DF056D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration

0x173a9000 - 0x173b3ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService

0x64b00000 - 0x64b05ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x8feda000 - 0x8ff0c417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld

0xfa100000 - 0xfa15cffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 2

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 34382

thread_create: 25

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=163.8M resident=99.3M(61%) swapped_out_or_unallocated=64.6M(39%)

Writable regions: Total=171.1M written=22.6M(13%) resident=31.3M(18%) swapped_out=0K(0%) unallocated=139.8M(82%)

REGION TYPE VIRTUAL

=========== =======

CG backing stores 404K

CG image 4K

CG raster data 24K

CG shared images 204K

CoreServices 704K

Kernel Alloc Once 4K

MALLOC 125.2M

MALLOC (admin) 48K

Memory Tag 242 12K

Stack 68.7M

VM_ALLOCATE 16.7M

__DATA 15.7M

__IMAGE 528K

__LINKEDIT 34.0M

__OBJC 3012K

__PAGEZERO 4K

__TEXT 129.9M

__UNICODE 544K

mapped file 50.3M

shared memory 4K

=========== =======

TOTAL 445.9M

Jeffrey_A_Wright

Community Manager

Fredricknordbeck it looks like you have posted a crash log. Please see message #1 for information regarding locating and reviewing the installation logs.

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