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Blank screen Creative Cloud.

New Here ,
Aug 21, 2016 Aug 21, 2016

Hello. I have a small issue on Creative Cloud that I can't install my apps in my PC.

Tried a lot of fix that I saw in this forum and nothing happens. Can anyone help me?

I have Windows 10.

The error is that. I can't log in my account.

Thanks !

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correct answers 1 Correct answer

LEGEND , Aug 21, 2016 Aug 21, 2016

If you still face same issue , let us know whether you are using Wireless or Wifi Internet or Wired Ethernet connection.

If you installed Security suites like Norton , AVG , Mcafee....etc disable their Firewall temporarily and check.

If there are multiple users logged in to Computer simultaneously , log off other user accounts and check.

You may also try with steps mentioned in below link, that is for different issue but applies for Spinning wheel issue as well.

This installation is no longer functional.

...
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Community Expert ,
Aug 21, 2016 Aug 21, 2016
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LEGEND ,
Aug 21, 2016 Aug 21, 2016
LATEST

If you still face same issue , let us know whether you are using Wireless or Wifi Internet or Wired Ethernet connection.

If you installed Security suites like Norton , AVG , Mcafee....etc disable their Firewall temporarily and check.

If there are multiple users logged in to Computer simultaneously , log off other user accounts and check.

You may also try with steps mentioned in below link, that is for different issue but applies for Spinning wheel issue as well.

This installation is no longer functional.

Reference :

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

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