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Can't deactivate old installations

New Here ,
Jan 01, 2021 Jan 01, 2021

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I have licenses for Photoshop and Premier Elements. Both were installed on two PC's that I no longer own, but I never deactivated them before getting rid of the machines. I tried to follow the Adobe FAQ's, but my online account shows no options for deactivating products. With no possibility of deactivating, I cannot reinstall on my current machines, and thus can't use my licenses. Any advice would be appreciated.

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Activation , Installation

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Community Expert ,
Jan 01, 2021 Jan 01, 2021

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Go to Adobe Customer Service and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...Chat and Agent.png

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