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A
Anonymous
March 16, 2016
Answered

Cannot open Photoshop Error: 213:5 Error dialogue licensing of product Have Cs5 Premium, customer support said no support toll available

  • March 16, 2016
  • 1 reply
  • 679 views

How do I resolve error:  213:5

I have Adobe Design Premium Cs5

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 17, 2016

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Error 213:19 license https://forums.adobe.com/thread/1907953 due to write permissions may help

    A
    Anonymous
    March 17, 2016

    Windows 7, CS5 extended, Version 12.0.4 x 64.  The software on my office tower fails to open with Error: 213:5.  The software on my home laptop is oening and operating with no problems.  Should I reinstall if possible?

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    April 4, 2016

    Dear Bani Verma,

    Many thanks. the "Install Log Error" link you provided solved my problem.

    Just a change of the program data log properties where "read only" was checked.

    Thank you very much.  Most appreciated.

    William R. Krone- Forensic Video Expert

    Deja View® Video

    417 South Eldorado Street

    San Mateo, CA  94402-1374

    (650) 343-8899


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