kimberlyw63942604

Participant

Answered

Cant access Libraries in PS, says not logged into CC, but i am

Forum|Forum|7 years ago
May 18, 2018
2 replies
4900 views

I'm at my wits end, I can't see my libraries in PS, I was on Chat with Tech support today for about 2 hours and they even took over my computer and still no answer has been found, it is saying i'm not logged in to CC...But i am....Ive tried signing out from help in PS and signing back in etc...How can i get my libraries to show up back in PS...I can see them on the internet, but PS keeps saying i'm not logged in... Can anyone help?

Creative Cloud

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Correct answer janoir88

I had the same issue and found following the steps here fixed it!

the one that solved the problem was - Configure your proxy to work with Libraries

Hope you found the answer before now!!

Solution to the issue: Adobe Creative Cloud Libraries panel doesn't load in desktop products

janoir88Correct answer

Participant

I had the same issue and found following the steps here fixed it!

the one that solved the problem was - Configure your proxy to work with Libraries

Hope you found the answer before now!!

Solution to the issue: Adobe Creative Cloud Libraries panel doesn't load in desktop products

Ussnorway7605025

Legend

did anyone check what version of the Adobe cc app is installed i.e, does it want to update?

kimberlyw63942604Author

Participant

That was the first thing they checked

kimberlyw63942604Author

Participant

how do you check that?