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Creative Cloud Desktop App keeps logging off

New Here ,
May 11, 2020

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Hey guys, i tried to contact the adobe support about 10 times in the last two weeks via chat and i never get any response... pretty bad support! 

 

My problem is the following: My Creative Cloud Desktop App keeps logging off... I do a login, and some time later i am automaticly logged off... this is so anoying! so i am not able to work... because when I relogin with the CC-App every programm (like ps, id, ai) will be closed and i have to open every single file again!

 

Sometimes the CC-App loggs off every 5 minutes and sometimes one time in an hour... 

 

I reinstalled all programm and the CC-App .. but the problem is still the same! 

 

can sb help me?

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Creative Cloud Desktop App keeps logging off

New Here ,
May 11, 2020

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Hey guys, i tried to contact the adobe support about 10 times in the last two weeks via chat and i never get any response... pretty bad support! 

 

My problem is the following: My Creative Cloud Desktop App keeps logging off... I do a login, and some time later i am automaticly logged off... this is so anoying! so i am not able to work... because when I relogin with the CC-App every programm (like ps, id, ai) will be closed and i have to open every single file again!

 

Sometimes the CC-App loggs off every 5 minutes and sometimes one time in an hour... 

 

I reinstalled all programm and the CC-App .. but the problem is still the same! 

 

can sb help me?

TOPICS
Creative Cloud

Views

160

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 11, 2020 0
Most Valuable Participant ,
May 11, 2020

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