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Participant
February 7, 2017
Answered

creative cloud desktop app spinning wheel.

desktop app not letting me log in. throwing me in circles.

does this

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

then i re-download it and it gives me a pop up when im downloading that says i must download creative cloud in order to open it.

and i have to do the whole process again but it never works!

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Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
February 7, 2017

Asdgdfgdfgadfg I would recommend you begin by installing the Adobe Creative Cloud desktop application in an alternate web browser.  It is likely the settings, add-ons, or extensions installed in the current web browser is preventing the installation.  You can find complete details regarding the download and installation process at Download and install Creative Cloud apps​.

3 replies

Atul_Saini
Legend
February 16, 2017

Moving the discussion to Creative Cloud Download & Install​ forum.

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Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
February 7, 2017

Asdgdfgdfgadfg I would recommend you begin by installing the Adobe Creative Cloud desktop application in an alternate web browser.  It is likely the settings, add-ons, or extensions installed in the current web browser is preventing the installation.  You can find complete details regarding the download and installation process at Download and install Creative Cloud apps​.

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Peru Bob
Community Expert
Community Expert
February 7, 2017

Moved from the non-technical Lounge Forum to the Downloading, Installing, Setting Up Forum for technical help.

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