Highlighted

Creative Cloud iOS app opens to blank page

New Here ,
Mar 03, 2020

Copy link to clipboard

Copied

I have seen posts regarding the desktop app, but I cannot open Creative Cloud on my iPhone XS, when I sign in it just loads to a blank screen.

 

I am on iOS 13.3.1

 

Is this just me or is anyone else having this problem?

 

I should add, this is using the Creative Cloud App, not trying to open it in Safari.

 

 

Correct answer by Sheik_Yamid | Community Beginner

I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

TOPICS
Creative Cloud

Views

204

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud iOS app opens to blank page

New Here ,
Mar 03, 2020

Copy link to clipboard

Copied

I have seen posts regarding the desktop app, but I cannot open Creative Cloud on my iPhone XS, when I sign in it just loads to a blank screen.

 

I am on iOS 13.3.1

 

Is this just me or is anyone else having this problem?

 

I should add, this is using the Creative Cloud App, not trying to open it in Safari.

 

 

Correct answer by Sheik_Yamid | Community Beginner

I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

TOPICS
Creative Cloud

Views

205

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 03, 2020 0
Community Beginner ,
Apr 27, 2020

Copy link to clipboard

Copied

I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 27, 2020 0
New Here ,
Sep 23, 2020

Copy link to clipboard

Copied

Thank you! I have been looking for a solution to this for weeks and weeks. Just now came across this.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 23, 2020 1
New Here ,
Sep 23, 2020

Copy link to clipboard

Copied

why not

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 23, 2020 0