CS6 update 13.0.1.3 for Windows 10 failed

Hi,

I'm currently using this version:

If I understand well, I can update to 13.0.1.3.

After attempting to do this, I get following message:

Clicking on the error log results in this:

What should I do?

Thank you!

Regards.

Leo

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Correct answer kglad

oops, you have ps extended. i don't see any updates for it.

Community Expert

update by downloading the files directly and then applying them: http://www.adobe.com/downloads/updates/

Participant

I forgot to mention this, but this was exactly what I did.

In addition, I disabled my Norton antivirus and firewall.

Correct answer

Community Expert

oops, you have ps extended. i don't see any updates for it.

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