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Phil_Adelphia
Participant
June 6, 2012
Question

CS6ServiceManager.exe - Application Error

  • June 6, 2012
  • 1 reply
  • 8465 views

After downloading and installing CS6 Master Collection trial, I cannot open any program. I receive the following error: Adobe (Name of Program) - Application Error The application was unable to start correctly (0xc000007b). Click OK to close the application.

Upon booting my PC I receive the following error: CS6ServiceManager.exe - Application Error - Unable to start correctly (0xc000007b).

I have uninstalled the trial and ran the Adobe clean-up tool. I then deleated and re-downloaded the Master Collection Set-up file to do fresh install.

No luck- same errors.

Anyone have an Idea how to fix this?

This topic has been closed for replies.

1 reply

Arpit Kapoor
Arpit Kapoor
Participating Frequently
June 7, 2012

Once again check if you have any adobe application installed, if you have remove it and then try the below steps :

Turn off User Account Control : http://helpx.adobe.com/x-productkb/global/disable-user-account-control-uac.html

Restart Windows in a modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html

Hope that Helps!

P
Phil_AdelphiaAuthor
Participant
June 7, 2012

I do have other Adobe products installed (CS5.5 Master Collection, RoboHelp, Captivate, Lightroom, Presenter and Acrobat X) but I'm not about to uninstall them only to find out that when I reinstall them they won't work. So uninstalling them is a non-starter. I'd rather wait for CS7.

However, I uninstalled the CS6 Master Collection trial for the 5th time, ran the clean-up tool, followed the advice above, reboted, ran set-up as administrator and rebooted after the install only to find the same problem

Bottom line is that CS6ServiceManager.exe is not installing.

Any more advice would be appreciated.

T
Tsjanith
Known Participant
July 3, 2017

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