Deactivating a dead computer?

[ponusjim]

My old computer (MacPro) has failed so I cannot turn it on to deactivate its license. What should I do so that I can activate on my new computer (iMac)?

[Bani Verma · Accepted solution]

Hi Ponusjim,

Please refer to the below links:

Licensing FAQ: Can I reinstall Creative Cloud if I get a new computer, my computer dies, or I have t...

Learn to activate or deactivate Adobe applications

Let us know if this helps.