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K
KristineHasle
Participant
May 26, 2012
Answered

downloaded CS6 design and web premium file not recognized

  • May 26, 2012
  • 3 replies
  • 5396 views

I have downloaded the file designwebpremium cs6. When I try to open it the process stops because my Mac does not recognize the file.

    This topic has been closed for replies.
    Correct answer kglad

    I'm downoading Adobe Creative Suite 6 Design & Web Premium MAC

    when finish I have a .zip folder, what is next? what I need to do to install? I'm not familiar with Mac system, do you have a tutorial?


    i'm not sure where you're getting that file but if you have the correct dmg files you should be able to mount them:

    http://www.ofzenandcomputing.com/how-to-install-dmg-files-mac/

    if one of your dmg files fails to mount correctly, re-download from prodesigntools:

    if you follow all 7 steps, you can dl a trial via one of the links on this page:  http://prodesigntools.com/adobe-cs6-direct-download-links.html

    and activate with your serial number.

    if you have a dl problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

    3 replies

    K
    KristineHasleAuthor
    Participant
    May 27, 2012

    OS X 10.7.4

    K
    KristineHasleAuthor
    Participant
    May 27, 2012

    DesignWebPremium_CS6_LS16-1.dmg

    downloaded from link recieved from adobe.com

    exact error message is just not recognised when i try to open the file.

    M
    Manish-Sharma
    Inspiring
    May 26, 2012

    What is your OS , we need full version of Mac ?

    What are the file extension of the downloaded file and from where have you downloaded these files?

    What is the exact error message?

    U
    UKSeer
    Participant
    June 9, 2012

    I have the same error message and the same OS version - why is this happening and what is the solution Manish Sharma?

    M
    Manish-Sharma
    Inspiring
    June 9, 2012

    Apologies for replying late.

    Select a dmg file, CMD+I, and see what it says for Open with. If it's not DiskImageMounter.app, then click on the drop-down menu, select Other, select your HD from the drop-down menu and navigate to System/Library/CoreServices and select it and click the Change All button. Now try to mount it.

    If incase the above step doesn't work then the chances is the file is corrupt , may be becuase of failed download , hence re-download and check.

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