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labutch
Participant
November 29, 2015
Answered

Error code: 71 when trying to install Creative Cloud (Win10) Desktop app

  • November 29, 2015
  • 12 replies
  • 24495 views

Have hit a brick wall trying to install Creative Cloud on my mac running Win10 via parallels.

When I try to run the executable (even when right clicking to "Run as Adminstrator") I get the following error message.

"We've encountered the following issues:

This application cannot be run from a network drive. Please

copy it to a local folder and re-launch it.  (Error Code: 71)"

I don't see any options to download the entire executable.  I've tried downloading from IE, Edge and Chrome.

Any suggestions?

Thanks in advance.

      This topic is closed to new replies. Start a new post to keep the conversation going.
      Correct answer katherinev55789729

      Hi,

      I ran into the same problem. Save the download file to your local machine from within your Win10 environment.

      This PC

      > Select Local Disc (C:)

      It should look like this

      C:\Users\YourFolder\Desktop

      And once you have it saved there double click to RUN.

      Best Regards,

      Katherine

      12 replies

      K
      katherinev55789729Correct answer
      Participant
      December 16, 2015

      Hi,

      I ran into the same problem. Save the download file to your local machine from within your Win10 environment.

      This PC

      > Select Local Disc (C:)

      It should look like this

      C:\Users\YourFolder\Desktop

      And once you have it saved there double click to RUN.

      Best Regards,

      Katherine

        D
        dmenkhau
        Participant
        August 17, 2018

        Thanks!  That worked for me too!

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