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florencej98881591
Participant
September 12, 2016
Answered

help with this pop up ! adobe application manager

  • September 12, 2016
  • 1 reply
  • 778 views

I own a creative suite design standard 6 for the last 3 years . it works beautifully and  I am a photographer . Today for an unknown reason I get the pop up when I try to open my Photoshop . The pop up says to download a new application manager . I have tried everything to open the application . Impossible !!!!!It work well 2 days ago as I post-processed some images .

Went on the site and not sure what I am supposed to do . Very frustrated as I miss a deadline for competition . I spoke to someone but refuse to help me as I am not in title for a phone call . He spends 3 minutes to tell me that he cannot answer my question. I have to go on Chat !!!

By the way I tried in June to get the Photoshop CC with Lightroom. For some reasons I got a corrupted one and my Mac was going biserk . I cancel the whole thing and clean up every link attached to it !!

Thanks Hopefully someone can tell me what to do

    This topic has been closed for replies.
    Correct answer florencej98881591

    I read the info and there is nothing significant to what my problem is . I do not have CC on my mac and I do not want it !  I just want to be able to use the CS6 Creative suite as before . The pop up freeze the application photoshop as soon as I want to open it.  Please just answer my question;  This pop up tells me to go to application manager

    Message :

    Adobe Application Manager , required to verify your license, is missing or damaged.

    Please download a new copy of Adobe Application Manager from http//www.adobe.com/go/applicationmanager

    If I click ok . Photoshop stop trying to open !

    I own and pay for the CS6, I should be able to use it !  I do not want the CC  and I am not the only photographer that do not want it .

    What do I do to get rid of this pop up ! I need to work !

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 12, 2016

    Read Cloud takes over https://forums.adobe.com/thread/2089127 for some ideas (see reply #1)

    -includes information on how to stop the update manager and/or Cloud from running at startup

    -above is for Windows, but may help with ideas for Mac

    F
    florencej98881591AuthorCorrect answer
    Participant
    September 13, 2016

    I read the info and there is nothing significant to what my problem is . I do not have CC on my mac and I do not want it !  I just want to be able to use the CS6 Creative suite as before . The pop up freeze the application photoshop as soon as I want to open it.  Please just answer my question;  This pop up tells me to go to application manager

    Message :

    Adobe Application Manager , required to verify your license, is missing or damaged.

    Please download a new copy of Adobe Application Manager from http//www.adobe.com/go/applicationmanager

    If I click ok . Photoshop stop trying to open !

    I own and pay for the CS6, I should be able to use it !  I do not want the CC  and I am not the only photographer that do not want it .

    What do I do to get rid of this pop up ! I need to work !

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