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cindy_mccasland
cindy_mccasland
Participant
May 12, 2014
Question

I am receiving error code 1000

  • May 12, 2014
  • 3 replies
  • 3566 views

I keep getting the following error message.

We've encountered the following issues:

Creative Cloud desktop failed to install. (Error Code:1000)

This topic has been closed for replies.

3 replies

Eshant_Jindal1
Eshant_Jindal1
Participating Frequently
May 13, 2014

run the cleaner per, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Thanks!

Eshant

Ratandeep Arora
Ratandeep Arora
Participating Frequently
May 13, 2014

Hi cindy.mccasland ,

We get this error when the installer is kept on the network drive. If it is then move the installer to the local drive and try again it should work fine.

Also make sure that you are the administrator of the machine on which you are installing the application.

Let us know for further query.

Regards,

Ratandeep Arora

Preran
Community Manager
PreranCommunity Manager
Community Manager
May 13, 2014

Hi cindy,

Moving your query to a more appropriate forum. The experts here are better placed to take care of your issue.

Thanks,

Preran

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