installation problems

New Here ,
Apr 17, 2021 Apr 17, 2021

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Hi, I have a question. I bought a package for students and teachers. But I didn’t understand that it only goes for a stationary computer or laptop. I have a Samsung Tub S7 tablet. It turns out I can not install programs on it? How can this be done with an already existing package.

P. S. was also embarrassed that no documents were required when purchasing a package for students and teachers.

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Most Valuable Participant ,
Apr 17, 2021 Apr 17, 2021

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You need to get a refund and go to the Google store to buy a program for an Android tablet

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852

or

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Most Valuable Participant ,
Apr 17, 2021 Apr 17, 2021

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If you buy from an email address for a recognised school, no further checks are needed.

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