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Is Adobe CC why my computer is slow??

Explorer ,
Feb 25, 2019

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Im running out of ideas but having Adobe CC installed on all the computers seem to be the common thread with them all.  We have 3 computers at work and I have mine at home, all with Adobe CC installed on them.  My work computer is only a year old and is a VR ready gaming computer with plenty of power.  My personal one at home is a little older but still has decent VR and gaming specs.  The other two at work are older productivity computers but not too familiar with the specs.

So all of these computers are almost at crawling speeds the majority of the time.  Sometimes restarting them helps speed things along but pretty fast, opening the Adobe apps or files, closing files, etc... get really slow to where I might be waiting several minutes just to open something.  Or while working with a file, everything just holds for a minute or more before my input starts to react.  Its not just with Adobe either.  Web browser, email, notepad, etc... just get incredibly laggy and unresponsive.  Ive tried uninstalling and reinstalling Everything Adobe from the two higher end computers and really havent seen a difference.  So Im not sure what else to try.

So does anyone else experience very regular issues like this who have Adobe installed?  The only programs we are really using are Photoshop, InDesign, and Illustrator. 

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Is Adobe CC why my computer is slow??

Explorer ,
Feb 25, 2019

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Im running out of ideas but having Adobe CC installed on all the computers seem to be the common thread with them all.  We have 3 computers at work and I have mine at home, all with Adobe CC installed on them.  My work computer is only a year old and is a VR ready gaming computer with plenty of power.  My personal one at home is a little older but still has decent VR and gaming specs.  The other two at work are older productivity computers but not too familiar with the specs.

So all of these computers are almost at crawling speeds the majority of the time.  Sometimes restarting them helps speed things along but pretty fast, opening the Adobe apps or files, closing files, etc... get really slow to where I might be waiting several minutes just to open something.  Or while working with a file, everything just holds for a minute or more before my input starts to react.  Its not just with Adobe either.  Web browser, email, notepad, etc... just get incredibly laggy and unresponsive.  Ive tried uninstalling and reinstalling Everything Adobe from the two higher end computers and really havent seen a difference.  So Im not sure what else to try.

So does anyone else experience very regular issues like this who have Adobe installed?  The only programs we are really using are Photoshop, InDesign, and Illustrator. 

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Creative Cloud

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Feb 25, 2019 3
Advocate ,
Feb 25, 2019

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Hi, VicoDrive - personally, I'm not running into any of the issues you mention *knock on wood*. I typically use two MacBook Pros (one old and one new) and an iMac about 3 years old. You might see what all is running in the background on the machines you're referring to. What all is starting up when you boot up the machine? Do they all have an adequate amount of RAM? Just in case, have you run some sort of a system scan to check for any viruses?

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Feb 25, 2019 0
Explorer ,
Feb 25, 2019

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Yeah Ive done all the basic stuff like that.  There are always things running in the background of Windows computers that you dont know what they are but they are usually Windows related and not something Im not aware of.  I know what Im doing when it comes to avoiding adware, viruses, etc... and other stuff that sneaks in on Windows but dont know what else to check for.  I just feel like it must be an Adobe problem because over time with each new release, things just seem to get slower and slower.  Maybe there is some huge Adobe temp file that keeps getting larger and larger with each day from using the software thats slowing it down?  I just dont have a clue

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Feb 25, 2019 0
Adobe Community Professional ,
Feb 25, 2019

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I have at work a computer running Windows 7 on a harddisk, a Laptop on a Windows 7 system with a harddisk, A Windows 10 system running on an SSD and nominally slower, a Windows 10 system at home on a Windows 10 system, a Laptop on a Windows 10 system with a SSD.

I can assure you, the Windows system does not matter, but the SSD is crucial for user experience. Programs don't run faster, but they start faster and that makes the difference. SSD power is needed for modern OS and application software.

Now, if your systems have a SSD and they are still slow, let us know what your config is.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Feb 25, 2019 1
Explorer ,
Feb 25, 2019

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Everything here is on standard hard drives, i doubt Ill be able to talk the boss into upgrading them all to SSD's, not something I want to do to my personal one either yet..  I know 3 of the computers are Win10, I think the other one is Win7.  That computer probably needs replacing anyway, its a little dated.

My work computer is an HP OMEN 870-224 Desktop i5-7400 8GB DDR4 1TB HDD NVIDIA GeForce GTX 1060 3GB Win 10 Home

Detailed Info here... https://www.amazon.com/dp/B073D1889V/ref=sspa_dk_detail_5?psc=1

My home computer I built myself but dont totally recall the specs right now.  My work computer is more important to me anyway since Im using that one more than anything.

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Feb 25, 2019 0
Adobe Community Professional ,
Feb 25, 2019

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SSD will be the key. No matter what you are doing, install an SSD first. Then get more memory (8Gb is limit limit). And then get more processing and GPU power.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Feb 25, 2019 1
Explorer ,
Feb 25, 2019

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Then how would I explain how things were lightning fast this time a year ago with no real changes to the system since?

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Feb 25, 2019 0
Most Valuable Participant ,
Feb 25, 2019

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What does TASK MANAGER show for Performance for each of the categories (CPU, memory, disk 1, GPU etc.)? Something is running out, it is on everyone's system. What is running out on yours?

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Feb 25, 2019 1
Adobe Community Professional ,
Feb 26, 2019

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  • Booting my harddisk based Windows 7 computer takes an eternity.
  • Booting my SSD based Windows 10 computer is lightning fast.

A year ago your system was probably not lightning fast... And in the meantime you added more and more upgrades and security updates. It slows down. I had the same phenomena with nearly every computer I owned now.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Feb 26, 2019 0
Explorer ,
Feb 26, 2019

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Capture.PNG

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Feb 26, 2019 0
Participant ,
Oct 15, 2020

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I have 32GB of ram and a fast 1 TB hard drive.

This is on Adobe. Creative Cloud is an absolute grotesquely obese pig of an application that needlessly bogs everything down.

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Oct 15, 2020 0
New Here ,
Mar 23, 2019

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I'm so done with Adobe. If I choose to use photoshop again, which I might have to, I'll install it on a windows machine.

I literally had to do a clean install of my Mojave just to get rid of the gunk left behind after uninstalling photoshop just so my Studio One 4 didn't have clipping issues running my audio production projects.

Turns out I turn on Activity Monitor and there's all these Adobe processes running in the background even when Photoshop IS NOT OPEN.

And the common denominator is that once I got rid of Adobe stuff on my machine, my CPU temperature went down, but there was still clipping audio issues when running Studio One 4, so I had to do a clean install of Mojave, now it's all normal and runs normally.

Good job messing with my CPU temperature there Adobe and my other program I use daily.

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Mar 23, 2019 2
Community Beginner ,
May 02, 2019

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Bit late to the party here, but I have experienced the same issues... on PC. I installed CC for the trial a while back on my studio laptop and noticed it significantly reduced available CPU, even without any programs open. I uninstalled and my laptop went back to 'speed-demon'.

I recently wanted to learn animation / AE / photoshop so have signed up to CC. Using a different machine, a PC this time. Like the laptop, this PC is fairly modern & powerful. And, like the laptop, having creative cloud enabled in startup significantly impacts available CPU. Simply disabling it in startup menu solves the issue.

No idea what the heck CC is doing in the background that requires 20% of an i7! Certainly not downloading apps because I have everything installed / updated already. Adobe, I love your applications, but CC seems to be a bit of a weirdo horror that lingers in the background sucking up CPU. It's interesting to me that OP also produces music, I imagine CPU spikes aren't often apparent but as they've mentioned, causes audio dropouts when you're trying to wring every last drop of power out of your machine for a large project.

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May 02, 2019 3
New Here ,
Nov 11, 2019

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I have this same issue. Computers work fine when Adobe isn't installed. 

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Nov 11, 2019 2