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A
Andrew Bajka
Inspiring
November 4, 2020
Answered

Is it possible to install Photoshop CC without having the creative cloud application installed?

  • November 4, 2020
  • 3 replies
  • 36703 views

I called Adobe and got an email sent to me with a link to Photoshop. However when I try to install the Photoshop application, I get the following error:

 

"Adobe Creative Cloud, needed to resolve this problem, is missing or damaged"

 

So is it possible to install Photoshop without having creative cloud application installed?

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    I think I have created confusion in this thread!

    The OP asked-

    "So is it possible to install Photoshop without having creative cloud application installed?"

    @kglad replied-

    "you can download the app installers without the cc app."

    In my replies I then asked-

    "is the Desktop App essential to 'Activate' Adobe software.?"

    I am not sure I have an answer, and not about to uninstall my Desktop App to find out.

    It would seem the OP answered this question with the statement-

    "Adobe Creative Cloud, needed to resolve this problem, is missing or damaged"

     


    The Adobe Creative Cloud desktop application is installed upon the first installation of Photoshop or any other desktop app. One of its many functions is managing the licensing process for Adobe memberships.

     

    As WobertC mentioned the Creative Cloud desktop app does not take up much space on the drive. If you are finding that the background processes are using an excessive amount of system resources, and you have an individual membership, then please begin a chat session at https://helpx.adobe.com/contact.html.

     

    For more information on the installation process see https://helpx.adobe.com/creative-cloud/help/download-install-app.html.  For additional details regarding the background processes see https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 19, 2021

    Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you intend to use. Check each one, they vary by product title.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html


    Creative Cloud storage is NOT a replacement for primary hard drive space.  It's for collaborating and syncing files with other devices.

     

    For best user experience,  you should have a good stable Internet connection and a fast modern computer with sufficient resources to support pro-level tools.

     

    [Discussion locked by moderator.]

     

    Nancy O'Shea— Product User & Community Expert
    D
    defaultppcaeg65lkw8
    Participant
    September 19, 2021

    Don't listen to Jeff,...to say it doesn't take up much space, well, that is laughable. How about giving us your computer info Jeff and what you use your computer for...what your need of photoshop even is today outside of a job?  Photoshop installs more than just creative cloud which runs in the background without pause. Jeff, explain the function of the uxp plugins that run in the background? Go try GIMP...the learning curve may take you a few days, but it is free and very capable for my needs. I race in a competitive sim racing league and am always aware of whats running on my PC. PHOTOSHOP EATS UP A TON!

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 4, 2020

      yes, it is.

       

      but you should try repairing your cc app first:

       

      first try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

      Win: Ctrl + Alt + R
      Mac: Cmd + Opt + R

      if that fails, try to repair
      https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

      if that fails go ahead and uninstall/reinstall per the above link

      if that fails or you just want to skip the reinstall, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

      click contact us (in the lower right)
      in the chat field, type AGENT
      be patient, it can take quite a while to reach a human and ask for a download link to ps 2021

       

      p.s. if you want ps 2020 you can get that via prodesigntools.com

        A
        Andrew BajkaAuthor
        Inspiring
        November 4, 2020

        Hi Kglad,

         

        Thank you for repying. You indicated "Yes it is".

         

        Please verify as I have my doubts. Please remove Creative Cloud using Creative Cloud Cleaner Tool, then try installing the following file:

         

        AdobePhotoshop22-mul.dmg

         

        Are you able to install Photoshop without Creative Cloud app installed?

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