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Issue - VCRUNTIME140.dll was not found

New Here ,
Mar 18, 2020

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I have paid for a monthly subscription for Lightroom on my new laptop (Dell Inspiron 5000).

 

It asks me to Download/run the Creative cloud.

Downloads fine, but when launching the system error occurs:

- "The code execution can not proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem"-

 

I have reinstalled the programs though I keep having the same issue.

I understand that this may not be a problem with the Adobe program but maybe my system causing this.

 

Any ideas? Plzzzzzzz

 

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Correct answer by John T Smith | Most Valuable Participant

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

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Activation, Creative Cloud, Installation

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Issue - VCRUNTIME140.dll was not found

New Here ,
Mar 18, 2020

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I have paid for a monthly subscription for Lightroom on my new laptop (Dell Inspiron 5000).

 

It asks me to Download/run the Creative cloud.

Downloads fine, but when launching the system error occurs:

- "The code execution can not proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem"-

 

I have reinstalled the programs though I keep having the same issue.

I understand that this may not be a problem with the Adobe program but maybe my system causing this.

 

Any ideas? Plzzzzzzz

 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

TOPICS
Activation, Creative Cloud, Installation

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1.4K

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Mar 18, 2020 0
Most Valuable Participant ,
Mar 18, 2020

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That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

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Mar 18, 2020 3
New Here ,
Mar 19, 2020

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Eventually following the steps through Microsoft helped fix the problem, Thanks 🙂

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Mar 19, 2020 0
New Here ,
Oct 01, 2020

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i dont get it

 

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Oct 01, 2020 0
Adobe Employee ,
Oct 02, 2020

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Lisa5FC9, the Microsoft Visual C++ Redistributables are a component of the Windows operating system. For more information see https://answers.microsoft.com/en-us/windows/forum/all/do-i-really-need-all-those-microsoft-visual-c/....  If you need additional assistance then please contact Microsoft or the computer manufacturer for help.

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Oct 02, 2020 0
New Here ,
Oct 09, 2020

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didnt work out for me. I downloaded the zip file you sent the link to and extracted it, but i can't see a file that begins with 10, only with 6- 8.1 or sth. When I try to run any of the files, I get a message saying: this program isnt made for your computer. What do I do?

 

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Oct 09, 2020 0
Adobe Employee ,
Oct 09, 2020

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SE41, you should contact Microsoft if you need additional assistance reinstalling the Microsoft Visual C++ Redistributables.  They are a component of the operating system and are used by more than just Adobe applications.

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Oct 09, 2020 1
New Here ,
Oct 09, 2020

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I get that but now I tried to just delete the creative cloud application, my after effects and premiere pro (I only installed those adobe applications in the first place) and when i try to run the premiere pro installer, absolutely nothing happens I've got some paid editing comissions and now I've already lost my projects so I really need to fix this asap!!

 

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Oct 09, 2020 0
Adobe Employee ,
Oct 09, 2020

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SE41, I am sorry but if you need additional assistance with the Microsoft Visual C++ Redistributables then please contact the manufacturer of the redistributables for assistance.

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Oct 09, 2020 1
New Here ,
Oct 09, 2020

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I've installed this C++ thing and used the repair function but it didn't do anything! I don't need any assistance for that, I need to get my Adobe CC working properly again!

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Oct 09, 2020 0
Adobe Employee ,
Oct 09, 2020

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5E41, if you are still encountering an error about missing Visual C++ Redistributable, then the error is not fixed. I am very sorry. I am sure this is frustrating.  

 

If you are unable to contact Microsoft, then please reach out to the computer manufactuer.  You will need to have a fully functional operating system for Adobe applications to function properly.

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Oct 09, 2020 0