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Participant
August 24, 2012
Answered

Licensing for this product has stopped working

  • August 24, 2012
  • 2 replies
  • 13571 views

About 10 months ago I started getting "Licensing for this product has stopped working" when opening Photoshop" but I thought I'd sorted that out. All other CS3 Creative Suite applications were OK. I've just spent 2 days uninstalling and reinstalling and now none of the applications will open.

I've been through the online files, had online support from 3 guys and the last one said that my CS3 will not work on Mac OSX 10.6.3. Is this right and if not how can I fix this problem?

    This topic has been closed for replies.
    Correct answer Mylenium

    Error "Licensing has stopped working" | Mac OS

    Mylenium

    2 replies

    Codge
    Participant
    June 5, 2015

    Hi Martin

    I'm get the same error when trying to open Illustrator, Adobe didnt want to help, can you help me overcome the same problem, tried some of the solution, We are running Yosemite License Rovery111,dmg doest not open

    Mylenium
    MyleniumCorrect answer
    Legend
    August 24, 2012
    Participant
    August 24, 2012

    Sorry but I've been there, done it, and got the bruises.

    Solution 2 says

    Solution 2: Run the License Repair Tool

    Close all Adobe applications.

    On your startup disk, locate and delete the following folder:

    No folder seems to be named?

    Enter your password if asked to authenticate the folder deletion.

    I did this and it it locked my machine when opening one of the apps inside.
    Run the License Service Update.

    In the dmg file there is no file or app called "License Service Update"
    Start your Adobe applications.

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    August 24, 2012

    Have you also tried the remaining solutions?  This document is a fairly well vetted document.  The licensing repair tool though does not work on newer versions of the Mac operating system however.