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Participant
July 28, 2017
Answered

Lost Lightroom 5 Installation CD

  • July 28, 2017
  • 1 reply
  • 665 views

Hi There,

I bought a Adobe Photoshop Lightroom 5.0 NL package back in 2013 and I installed a SSD with a fresh OS just recently and I just seem not to be able to find the installation CD to put it back on.

I got the named invoice of the reseller where clearely is stated what I bought and when.

Is there some way I can download it or something? I paid €144,- Euros for it, I hate to see it down the drain.

Regards,

Remi

    This topic has been closed for replies.
    Correct answer kglad

    Individual User Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 28, 2017

    Individual User Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    Remi_BAuthor
    Participant
    July 28, 2017

    Thank You Kgkad,

    But the devil is in the detail. As the CD is lost, the serial is not available also.

    I did not register my software

    By any chance can I recover the software?

    thanks

    Ned Murphy
    Legend
    July 28, 2017

    If you did not keep a record of the serial number, and you did not register it with Adobe, there is nothing anyone can do to help.

    If the original installation still exists on the drive that I assume was replaced with the SSD you might be able to extract the serial number from there.

    If it's a Windows machine then try running Belarc Advisor

    http://www.belarc.com/free_download.html

    For a Mac you can try: 

    https://mac-product-key-finder.com/

    https://forums.adobe.com/thread/2174645   shows how to find it directly...

        If you are on a Mac navigate to:

        Macintosh HD >> Library >> Application Support >> regid.1986-12.com.adobe

        Inside the folder “regid.1986-12.com.adobe” you will probably find several files ending .swidtag

        For example: regid.1986-12.com.adobe_DesignSuitePremium-CS5-Mac-GM-en_US.swidtag

        Look for the one related to your product and right-click (control-click) on it and choose:

        Open With >> Other

        Then choose TextEdit from the list of applications.

        For registered products the 24 digit serial number is usually found near the bottom of the text document.

        On Windows navigate to:

        C:\ProgramData\regid.1986-12.com.adobe

        Open in Note Pad

    Mac Product Key Finder. Recover lost product keys for Mac applications (https://mac-product-key-finder.com/)

    Recovering CS6 serial numbers requires purchasing the Pro version for $30.

    Their website says it only works on OS X up to Yosemite - not El Capitan yet.