Lost Lightroom 5 Installation CD

[Remi_B]

Hi There,

I bought a Adobe Photoshop Lightroom 5.0 NL package back in 2013 and I installed a SSD with a fresh OS just recently and I just seem not to be able to find the installation CD to put it back on.

I got the named invoice of the reseller where clearely is stated what I bought and when.

Is there some way I can download it or something? I paid €144,- Euros for it, I hate to see it down the drain.

Regards,

Remi

[kglad · Accepted solution]

Individual User Downloadable installation files available:

• Suites and Programs:    CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard  | 8 standard |
• Authorware:  7.01 windows |
• Captivate:  10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2 |
• Lightroom:    6.12| 5.7.1|  4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
• Photoshop Elements:  15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:  15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
• RoboHelp:  2015, 11, 10, 9, 8

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

[Remi_B]

Thank You Kgkad,

But the devil is in the detail. As the CD is lost, the serial is not available also.

I did not register my software

By any chance can I recover the software?

thanks

[Ned Murphy]

If you did not keep a record of the serial number, and you did not register it with Adobe, there is nothing anyone can do to help.

If the original installation still exists on the drive that I assume was replaced with the SSD you might be able to extract the serial number from there.

If it's a Windows machine then try running Belarc Advisor

http://www.belarc.com/free_download.html

For a Mac you can try: 

https://mac-product-key-finder.com/

https://forums.adobe.com/thread/2174645   shows how to find it directly...

    If you are on a Mac navigate to:

    Macintosh HD >> Library >> Application Support >> regid.1986-12.com.adobe

    Inside the folder “regid.1986-12.com.adobe” you will probably find several files ending .swidtag

    For example: regid.1986-12.com.adobe_DesignSuitePremium-CS5-Mac-GM-en_US.swidtag

    Look for the one related to your product and right-click (control-click) on it and choose:

    Open With >> Other

    Then choose TextEdit from the list of applications.

    For registered products the 24 digit serial number is usually found near the bottom of the text document.

    On Windows navigate to:

    C:\ProgramData\regid.1986-12.com.adobe

    Open in Note Pad

Mac Product Key Finder. Recover lost product keys for Mac applications (https://mac-product-key-finder.com/)

Recovering CS6 serial numbers requires purchasing the Pro version for $30.

Their website says it only works on OS X up to Yosemite - not El Capitan yet.