Participant

Answered

Lost Lightroom 5 Installation CD

Forum|Forum|8 years ago
July 28, 2017
1 reply
665 views

Hi There,

I bought a Adobe Photoshop Lightroom 5.0 NL package back in 2013 and I installed a SSD with a fresh OS just recently and I just seem not to be able to find the installation CD to put it back on.

I got the named invoice of the reseller where clearely is stated what I bought and when.

Is there some way I can download it or something? I paid €144,- Euros for it, I hate to see it down the drain.

Regards,

Remi

This topic has been closed for replies.

Correct answer kglad

Individual User Downloadable installation files available:

Suites and Programs: CC 2017 | CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard |
Authorware: 7.01 windows |
Captivate: 10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2 |
Lightroom: 6.12| 5.7.1| 4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
Photoshop Elements: 15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
RoboHelp: 2015, 11, 10, 9, 8

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

kglad

Correct answer

Community Expert

Individual User Downloadable installation files available:

Suites and Programs: CC 2017 | CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard |
Authorware: 7.01 windows |
Captivate: 10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2 |
Lightroom: 6.12| 5.7.1| 4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
Photoshop Elements: 15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
RoboHelp: 2015, 11, 10, 9, 8

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

R

Remi_BAuthor

Participant

Thank You Kgkad,

But the devil is in the detail. As the CD is lost, the serial is not available also.

I did not register my software

By any chance can I recover the software?

thanks

Ned Murphy

Legend

If you did not keep a record of the serial number, and you did not register it with Adobe, there is nothing anyone can do to help.

If the original installation still exists on the drive that I assume was replaced with the SSD you might be able to extract the serial number from there.

If it's a Windows machine then try running Belarc Advisor

http://www.belarc.com/free_download.html

For a Mac you can try:

https://mac-product-key-finder.com/

https://forums.adobe.com/thread/2174645 shows how to find it directly...

If you are on a Mac navigate to:

Macintosh HD >> Library >> Application Support >> regid.1986-12.com.adobe

Inside the folder “regid.1986-12.com.adobe” you will probably find several files ending .swidtag

For example: regid.1986-12.com.adobe_DesignSuitePremium-CS5-Mac-GM-en_US.swidtag

Look for the one related to your product and right-click (control-click) on it and choose:

Open With >> Other

Then choose TextEdit from the list of applications.

For registered products the 24 digit serial number is usually found near the bottom of the text document.

On Windows navigate to:

C:\ProgramData\regid.1986-12.com.adobe

Open in Note Pad

Mac Product Key Finder. Recover lost product keys for Mac applications (https://mac-product-key-finder.com/)

Recovering CS6 serial numbers requires purchasing the Pro version for $30.

Their website says it only works on OS X up to Yosemite - not El Capitan yet.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded