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MSVCP140.dll is missing when loading PS - Newbie - First time installing/using software

New Here ,
Feb 26, 2020

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Hi I'm getting the MSVCP140.dll missing and the advice seemes to be -

 

Reinstall the files by running the vcredist_x64.exe  files from the following locations. Use Windows Explorer to navigate to the following locations on your computer.

Run the vcredist_x64.exe at the following locations resolve this issue:

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\vcredist_x64.exe

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncV1\customhook\vcredist_x64.exe

 

I'm really sorry but I have no idea what this means, can someone tell me what to do, I've just subscribed to PS & LB but I'm thinking of cancelling.

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

Go to this page and download and install vc_redist.x64.exe

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

2020-02-26 14_39_42-The latest supported Visual C++ downloads.png

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MSVCP140.dll is missing when loading PS - Newbie - First time installing/using software

New Here ,
Feb 26, 2020

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Hi I'm getting the MSVCP140.dll missing and the advice seemes to be -

 

Reinstall the files by running the vcredist_x64.exe  files from the following locations. Use Windows Explorer to navigate to the following locations on your computer.

Run the vcredist_x64.exe at the following locations resolve this issue:

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\vcredist_x64.exe

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncV1\customhook\vcredist_x64.exe

 

I'm really sorry but I have no idea what this means, can someone tell me what to do, I've just subscribed to PS & LB but I'm thinking of cancelling.

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

Go to this page and download and install vc_redist.x64.exe

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

2020-02-26 14_39_42-The latest supported Visual C++ downloads.png

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Adobe Community Professional ,
Feb 26, 2020

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Hi

Go to this page and download and install vc_redist.x64.exe

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

2020-02-26 14_39_42-The latest supported Visual C++ downloads.png

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New Here ,
Feb 26, 2020

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Thanks Ged - That's fixed it 🙂

 

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Adobe Community Professional ,
Feb 26, 2020

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You're welcome 👍

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Engaged ,
Feb 26, 2020

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Try these fixes
  1. Install the MSVCP140.dll file.
  2. Reinstall the Microsoft Visual C ++ Redistributable package.
  3. Do a clean installation of the program.

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New Here ,
Feb 26, 2020

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Thanks for replying Ruskin, I tried the first reply from Ged and I seem to be up and running 🙂

 

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