My Creative Cloud app doesn't recognize that I've paid my subscription

Question

I am trying head off a problem before one prevents me from working. I paid my Creative Cloud subscription yesterday (and have the receipt), but the Creative Cloud app does not reflect that (see attached screenshot); it's still telling me to renew. The app lists my two products as being up to date, but the app's menu bar icon is no longer a solid color. My app launches... for now... but, as I said, I hope this won't prevent me from working several hours or days from now.

John T Smith · Accepted Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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