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I'm trying to update my Id CC & am getting the Error Code: 1002
Any suggestions before I try support?
Please follow the steps below:
Uninstall CC Desktop App using https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Run the Adobe CC Cleaner Tool from here : https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Restart your computer
Install Creative Cloud app : https://www.adobe.com/creativecloud/desktop-app.html
Let us know if this works!
Yes, it did! Thanks!
Moved to Creative Cloud Download & Install
did not work. i could not open the uninstaller