pse 2019 installation fails: "operating system no longer supported"

Forum|Forum|4 years ago
July 14, 2021
返信数 2.
4706 ビュー

I am trying to install photoshop elements 2019 on a new Windows 10 x64 computer. I have downloaded the installer from my account and installed the latest updates to windows. Here is the message I get whern I try to run the installer.

Here is the current information on my OS and Internet Explorer, which seems to be required according to Adobe for some reason, although Chrome is the browser I use.

Any help will be appreciated.

Installation

このトピックへの返信は締め切られました。

解決に役立った回答 bigdognj

Resolved. PSE 2019 was purchased as an upgrade to PSE 15. I had to intall PSE 15 before the 2019 installer would work. Very confusing error message and the Adobe help page for this message was just further misdirection. Frustrating evening but all is well now.

bigdognj作成者解決！

Inspiring

Resolved. PSE 2019 was purchased as an upgrade to PSE 15. I had to intall PSE 15 before the 2019 installer would work. Very confusing error message and the Adobe help page for this message was just further misdirection. Frustrating evening but all is well now.