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Participant
April 30, 2018
Answered

Sharing Adobe account

  • April 30, 2018
  • 1 reply
  • 7522 views

Hi there. Quick question.

My wife and I were wondering if we could share one CC license? We each have our own device to put the subscription on, which CC licenses allow, but would we be able to still both work on them at the same time? I have heard you cannot use them at the same time, but I am unsure how CC would know if not connected to the Internet  or another example: she was on Photoshop and I was in After Effects - is that considered on at the same time?

Thanks.

This topic has been closed for replies.
Correct answer Kanikas

Hi Alexander,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
https://www.adobe.com/creativecloud/desktop-app.html

After you install the Creative Cloud desktop  application  , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

Hope this information helps!

Thanks

Kanika

1 reply

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
April 30, 2018

Hi Alexander,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
https://www.adobe.com/creativecloud/desktop-app.html

After you install the Creative Cloud desktop  application  , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

Hope this information helps!

Thanks

Kanika

Participant
April 30, 2018

Awesome, thank you.

Kanikas
Community Manager
Community Manager
April 30, 2018

You're welcome!

Feel free to update the thread for more questions.

Thanks

Kanika