Sign In Error

Community Beginner ,
May 06, 2020

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I've both a new computer and I'm trying to install creative cloud in it. But everytime I attempt to login I receive the following message: 

An unknown error has occurred. Here's the error code if you want to contact customer support

5b5ad35e-e2dd-4c94-91a0-ef90bc3159b8

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Sign In Error

Community Beginner ,
May 06, 2020

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I've both a new computer and I'm trying to install creative cloud in it. But everytime I attempt to login I receive the following message: 

An unknown error has occurred. Here's the error code if you want to contact customer support

5b5ad35e-e2dd-4c94-91a0-ef90bc3159b8

TOPICS
Creative Cloud

Views

86

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 06, 2020 0
LEGEND ,
May 06, 2020

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Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc

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May 06, 2020 1
Community Beginner ,
Sep 11, 2020

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It turns out it was a server issue.

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Sep 11, 2020 0