Copy link to clipboard
Copied
So I have Photoshop and Lightroom on my PC and recently havent been able to open either of them. Any time I try and open either program it gives me the Sign In Required Loop that just keeps going and going. Ive uninstalled and reinstalled all the programs and nothing has worked. Anyone have any clue as to how to fix this issue? Because I really need them up and running again for my business.
Copy link to clipboard
Copied
So I have Photoshop and Lightroom on my PC and recently havent been able to open either of them. Any time I try and open either program it gives me the Sign In Required Loop that just keeps going and going. Ive uninstalled and reinstalled all the programs and nothing has worked. Anyone have any clue as to how to fix this issue? Because I really need them up and running again for my business.
Copy link to clipboard
Copied
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
Copy link to clipboard
Copied
As of Mac OS Catalina 10.15.7 (Nov 2020), none of the solutions presented in the cited links work.
Copy link to clipboard
Copied
I tried:
host file
server test
test message "pong"
reset host file
GlobalSign RootCA Certificate only the five checked boxes
Adobe help tech logged into my laptop and did the same stuff no help
BUT
I deleted the
TIP: Go to Task Manager (Shift+Ctrl+ESC) and "end task" everything Adobe before you try to delete the file
Copy link to clipboard
Copied
Tried all the manupulations with files deletion - doesn't work for me.
Here is how it worked.
Signed in app, and closed after promt "Login successfull". Turned off internet. Opened app and choose trial for 7 days. Wait app to load. Turn on the internet.
...profit
Copy link to clipboard
Copied
What happened when the trial ended after 7 days?
For me, this method of turning off the internet to get the trial version worked and let me use the app.
Copy link to clipboard
Copied
Nice
This worked for me.
Now I can run Aftereffects but still it says 7 days left of trial even though I am logged in on Creative Cloud..
At least I can work this week! Let's see what it says next monday when trial has ended
Copy link to clipboard
Copied
Nothing worked for me except when I did this solution:
(Make sure you have the right Library folder, that was the key)
"I FOUND SOMETHING THAT WORKED FOR MAC USERS!!! Windows fix is here: https://www.youtube.com/watch?v=SGYSZ...
( 1. Open Finder
2. Go to /Library/Application Support/Adobe (type that in the "Go to folder" search tab WITHOUT a ~ because ~/Library is the WRONG Library folder)
3. Delete the SLCache and SLStore folders (and delete SLStore_v1 if that's there too).
4. Right-click on the Adobe folder that you were just in, and click Get Info.
5. Click the lock and enter the admin name+password.
6. Add your active user account by clicking the + button and clicking Select.
7. Give Read & Write permissions to everyone listed at the bottom of the window.
8. IMPORTANT: Click the gear button at the bottom of the window and click Apply to Enclosed Items.
9. Click the lock to lock the folder once more. 10. Open any CC application; this should work now! (After maybe one "Sign-In Required," that is, but it shouldn't pop up more than once!)"
Copy link to clipboard
Copied
Great finding!
Copy link to clipboard
Copied
Thanks jessicap86643027 !
I spent hours to solve sign in loop issue. Tried delete adobe entries form host file, reinstall creative cloud etc...
Finally your method helped.
Thank you
Copy link to clipboard
Copied
Thank you sooo much! It actually worked.
Copy link to clipboard
Copied
It worked!
Copy link to clipboard
Copied
You are my hero!!
Copy link to clipboard
Copied
Thank you!
Copy link to clipboard
Copied
Thanks for this fix.
I wasted nearly two hours with this sign in loop issue
But spent two minutes following through your steps, and hey presto, Lightroom opened up again (had to sign in twice for some unknown reason) - but all working now!
UPDATE
All continued to work well until 27th Jul when the sign in loop happened again! All working in after following through the steps again.
Copy link to clipboard
Copied
Thank you!
Copy link to clipboard
Copied
Thank you!!!
Copy link to clipboard
Copied
I followed these steps and have been able to give read and write permissions to all the users on my new Mac, but when I go back to open Elements, I'm still getting the Sign-In required 😞
Copy link to clipboard
Copied
Thank you! Thank you! Thank you!!!
Copy link to clipboard
Copied
As of November 2020 with Mac OS Catalina 10.15.7, this solution no longer works.
Copy link to clipboard
Copied
THANK YOU SO MUCH!!! This worked for me. I have no idea what happened but this fixed it
Copy link to clipboard
Copied
Great tip, finally something that works.