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Participant
August 27, 2015
Question

Site turns into spanish?

  • August 27, 2015
  • 1 reply
  • 618 views

Every time i write my contact information as a student and goes to the next page, my site, which normally writes in danish, turns the site into spanish. And because of that, i can not write mit payment information and download cloud creative.

    This topic has been closed for replies.

    1 reply

    thatsmauri
    Community Expert
    Community Expert
    August 27, 2015

    Hi there,

    which internet browser are you using?

    A possible way to fix this would be to clear your browser's Cache and delete any Adobe-related Cookies.


    Best regards,
    Maurice

    Participant
    August 27, 2015

    Hallo Maurice

    I have now tried to clear my browser's cache and delete the Cookies, and the site still turns into spanish??
    I have tried it booth in safari and chrome

    Signe

    thatsmauri
    Community Expert
    Community Expert
    August 27, 2015

    Hi again Signe,

    i'm not 100% sure, but the automatic switch to a language could be based on your geographical location.
    However, some programs may alter your location - thus resulting in false informations. If you are, by any
    chance, using a VPN or Proxy server for privacy reasons, please try to set an exception for Adobe.com

    and its websites.

    Best regards,
    Maurice