Skip to main content
danav54783425
Participant
May 5, 2018
解決済み

Spark Download problems

  • May 5, 2018
  • 返信数 2.
  • 14342 ビュー

I created about a 2 minute Spark video and all was going well. Yesterday I finished it off and proceeded to download it, and it isn't downloading now. It seems to get stuck at the beginning of the download and it either just stays in a frozen download mode or eventually gives me a generic download error. I'm not sure what to do and need to get this project finished up....help! Any suggestions on what to do?  The problem seemed to start when I replaced a photo on one of the Spark slides (it had been to large to load so I recreated a new photo file that was smaller, replaced it and everything seemed fine...then the download problems started. Also, the preview of the video runs just perfectly. So I'm stumped! TIA for any suggestions.

このトピックへの返信は締め切られました。
解決に役立った回答 John T Smith

There is No Spark forum go to https://spark.adobe.com or https://adobespark.zendesk.com/hc/en-us/requests/new

返信数 2

Participant
June 9, 2018

Hi! I'm having exactly the same download issue.  I'm curious if you eventually had any luck and were able to resolve the issue?  Thank you!

Participant
May 8, 2020

Turn on a vpn and turn off all trackers and ad blockers thats what worked for me

John T Smith
Community Expert
John T SmithCommunity Expert解決!
Community Expert
May 5, 2018
danav54783425
danav54783425作成者
Participant
May 6, 2018

Thank you!