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Participant
November 25, 2018
Answered

switch plans

  • November 25, 2018
  • 1 reply
  • 932 views

Hello, I have 2 question.  I have a photography plan which includes Photoshop and Lightroom and a single application plan for Illustrator. is it possible to switch from those 2 plans to a single  all apps plan.

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Correct answer Abambo

Ok. so i guess if i do that i won't be charged for cancelling one of those plans because I have year susbcription.


jarod30  wrote

Ok. so i guess if i do that i won't be charged for cancelling one of those plans because I have year susbcription.

In theory you will be charged for that, because you have 2 one year plans, where you would change one to an all apps and cancel the other. But, if you Contact Customer Care , you will get the help you need to manage this without further cost to you.

1 reply

AxelMatt
Community Expert
Community Expert
November 25, 2018

Here you'll find additional informations: Learn how to change your Adobe Creative Cloud plan

If this doesn't help please contact the Adobe support.

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
jarod30Author
Participant
November 25, 2018

thax for the reply, however, it shows me how to change from one plan to the other and i have 2 plans a photography plan which includes photoshop and lightroom and a single application plan with illustrator. what i want is that instead of having the photography plan and illustrator plan(single application) have one all apps plan.

for example if i switch from the single app plan that i have with  Illustrator to the all apps plan. i will still have the photography plan active.

Daniel E Lane
Inspiring
November 25, 2018

Just cancel one of the existing plans and change the other over from what it is to the all plan.