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Known Participant
May 5, 2020
Answered

Why do I have to sign in EVERYTIME I open an Adobe CC product??

  • May 5, 2020
  • 5 replies
  • 1432 views

As one might expect, this is litterally driving me crazy. I recently uninstalled PS and LR to fix a SSD problem, once I reinstalled them I am having to sign in everytime I want to use my apps. 

I am using PS 2019 on windows 10, everything upto date. I have tried a few of the recommended solutions i can find online but its still happening.. Please help before I jump off a cliff...

    This topic has been closed for replies.
    Correct answer AxelMatt

    Please take a look here:

    https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

     

    Another point is to check if the Windows Credential Manager service is running. The start type should be "Automatic".

    5 replies

    gasknrAuthor
    Known Participant
    August 19, 2020

    Its litterally insane how terrible this software is and how it treats its users. I have been a paid Photoshop user for 20 years and I have never seen it so bad.

    I have to sign in every time I want to use anything, that means I have to sign into CC itself with 2 step verification, then I open bridge, same sign in with two step, the again once I  open photoshop same things, sign in with 2 step verification. So just to use photshop I need to  sign in THREE TIMES using 2 step verification. 

     

    NOW I am getting errors once in photoshop about licence syncing or whatever and the app closes and I need to do it all again... THIS IS A JOKE but I can stop using it because it how I make income. I am literally at my wits end......

    gasknrAuthor
    Known Participant
    August 15, 2020

    Great, I cant even cancel my Photoshop with being slapped slapped with a $80 disconnect fee. I am finding your sofware absoloutly infuriating because of some bug that you guys cant fix and I have to pay to seperate myself from it to spare my sanity. Can I get the fee waved for cancelling my plan??????

    gasknrAuthor
    Known Participant
    August 13, 2020

    I know there is a post about this already and it has not worked for me. When I try to close the processes in my task manager they just keep restarting.

     

    Its driving me absoloutly crazy, I want to sit in the corner and cry before I kill myself, thats how infuriating it is to have to sign in 400 times a day....../...

     

    Its no wonder pro users are petrified of updating photoshop or adobe apps because it just turns into a nightmare half the time. Afinity is looking pretty good at this point  FML....

    gasknrAuthor
    Known Participant
    August 15, 2020

    This is literally too much for my mental health to handle, I am unsubscribing to Creative Cloud and getting a pirated version of Photoshop. I am trying to work, be productive and pay the bills with the peice of software that is literally driving me insane with anger towards it, thanks.

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    May 5, 2020

    Please take a look here:

    https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

     

    Another point is to check if the Windows Credential Manager service is running. The start type should be "Automatic".

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    Just Shoot Me
    Legend
    May 5, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum as your post has nothing to do with getting help using this forum system.