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Participant
December 23, 2025
Question

Adobe Creative Cloud apps crash frequently

  • December 23, 2025
  • 2 replies
  • 212 views

Dreamweaver 2021

Acrobat

Photoshop

Adobe Creative Cloud 6.8.0.821

Windows 11 Pro
Version 25H2 (OS Build 26200.7462)

All of these apps behaved much better before we upgraded to the Creative Cloud. Half the time I bring  up Dreamweaver it tells me it can't very our subscription. I login-several times a day and in the middle of typing it gets an error and says in has to close.. No chance to save anything. Really annoying.

 

All of my Adobe Creative Cloud programs crash frequently. It is extremely frustrating and makes working very difficult and having to log into everything repeatedly is a real nuisance.

 

Adobe Creative Cloud "Loading Home Tab" takes forever and I get a message to relaunch or restart computer. Neither helps. It does eventually come up if I let it spin. Clicking into programs I have to login to them individually which is silly since I logged into creative cloud.

 

Why doesn't a single Adobe login cover everything in the suite? It's the same login for all of it.

Because of this I frequently open Acrobat, Photoshop and Dreamweaver to start the day, then not too long after that I notice that one or more of them has disappeared from the taskbar while I was doing something else.

 

I am assuming that this is abnormal behaviour for the suite, but it is what is going on with mine.

 

Manage Account in Adobe Creative Cloud takes me to my personal profile not our company one.

Only Acrobat has me choose our company profile when I login.

 

I need help/guidance because this is intolerable to work with.

2 replies

kglad
Community Expert
Community Expert
January 7, 2026

you have a local problem  probably with security software.

Nancy OShea
Community Expert
Community Expert
January 6, 2026
quote

All of my Adobe Creative Cloud programs crash frequently. It is extremely frustrating and makes working very difficult and having to log into everything repeatedly is a real nuisance.

By @americopy

==========

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on these systems with latest updates, no more than 2 versions back:

  • Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
  • MacOS 26 (Tahoe), 15 (Sequoia), 14.7 (Sonoma).

- https://helpx.adobe.com/creative-cloud/system-requirements.html

- https://helpx.adobe.com/dreamweaver/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Multiple Sign-In Requests:

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

If this is a Teams or Enterprise plan, please contact your IT Dept for assistance.

 

[Moved from Dreamweaver to Creative Cloud Services.]

 

 

 

 

Nancy O'Shea— Product User & Community Expert