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C
ChristosCC
New Participant
October 25, 2018
Question

after i open Dw cursor keeps loading&flickering every view seconds (W10)

  • October 25, 2018
  • 2 replies
  • 1372 views

Hi all

I am experiencing problems with the Windows 10 Host service WebClient after i start Dw (1193 Build)

As soon as i start working with Dw the cursor starts to indicate loading (busy wheel) and keeps flickering (wheel)

I reinstalled Dw (before the last W10 upgrade) but this behavior keeps coming back? So i don't want to reinstall Dw after every upgrade...

I have my projects on oneDrive but stored locally.

So, when i "kill" the WebClient service i got some peace. But i don't think this is the best and proper way to get rid of problem.

has someone out there made similar experiences and solved the problem.

I would appreciate any hint

Thanks

Chris

This topic has been closed for replies.

2 replies

B
BizEdLogic
Participating Frequently
December 14, 2018

I've had similar issues with upgrading to 2019. I contacted Adobe Support but with limited success. Essentially, I downloaded 2017 CC

and it worked. When I tried to execute the 2019 version, I got the following screen. It's just before you can "activate" the app. I've checked my Adobe account and no matter what I've tried either Deactivating all (1 or 2) apps, nothing works. I think I've resigned myself to working with 2017. 

Nancy OShea
Nancy OShea
Community Expert
December 14, 2018

What happened when you clicked on Allow Access in Windows Defender?

Nancy O'Shea— Product User & Community Expert
B
BizEdLogic
Participating Frequently
December 17, 2018

Is this an individual or Team / Enterprise account?

I have an individual account.  I use Windows 10 with the latest updates and no trouble running either 2017 or 2019 DW.  I can only conclude that something on your system is different from mine.

Use the CC Cleaner Tool to uninstall DW and reinstall.

Use the Creative Cloud Cleaner Tool to solve installation problems


December 17, 2018

Thank you for your reply. Everything you’ve suggested was attempted by the Adobe Support technician. Regrettably, no success.

Max

Preran
Community Manager
PreranCommunity Manager
Community Manager
October 26, 2018

From the build number, it looks like an old version of Dreamweaver. Can you provide us with the version number?

Also see Dreamweaver CC 2017 process "node" high CPU usage​

If you have a purchased version of DW CC, I suggest getting in touch with the tech support team using this link Contact Customer Care 

Thanks,

Preran

C
ChristosCCAuthor
New Participant
October 27, 2018

Hi Preran

Thanks for your answer.

The Version is CC 19 - 11193 build ( i missed a 1...)

So i reinstalled Dw but had no success also with the node hack.

As soon i have Network traffic from the WebClient the cursor starts Flickering, its annoying

After the traffic from drops it stops fr a view secs and the it goes again.

Stops only when i close Dw or kill the  WebClient service...

node is not making any trouble, at least i don't see it on the heavy CPU/Memory consumption TopTen

Preran
Community Manager
PreranCommunity Manager
Community Manager
October 29, 2018

Thank you for the detailed feedback. I don't really know what the underlying issue is. I suggest getting in touch with Customer Care using the link I shared previously. You can redirect them to this post so that you don't have to share information all over again.

Let me know if you need more help. After your issue has been addressed, I would recommend posting the solution here for the benefit of other users that may be facing a similar issue.

Thanks,

Preran

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