An FTP error occurred - cannot make connection to host. User limite reached or not authorized to make the connection due to local firewall blocking FTP data.

Community Beginner ,
Jun 20, 2014 Jun 20, 2014

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As from this afternoon I get this error when trying to connect to any FTP server for all the sites I manage with Dreamweaver. There was no problem this morning and I didn't change any settings anywhere. I wonder what happened and how I can connect again.

I am using Dreamweaver CC on iMac OSX Mavericks.

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Product issue , Publish

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Adobe Employee ,
Jun 20, 2014 Jun 20, 2014

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Hi bigvissie13,

Can you check with your service provider about the problem to see if they changed anything at their end? If everything was working as intended previously and you have made no changes to your computer, this would be the first step I would suggest.

Thanks,

Preran

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LEGEND ,
Jun 20, 2014 Jun 20, 2014

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It does say that local firewall is blocking things - do you have your local firewall enabled?

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Community Beginner ,
Jun 21, 2014 Jun 21, 2014

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Firewall is disabled...

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Community Beginner ,
Jun 21, 2014 Jun 21, 2014

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Hi Preran,

Already checked with my provider. Also, making an FTP connection with other clients is no problem.

Thanks!

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Jun 23, 2014 Jun 23, 2014

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Are you by any chance on a corporate network? FTP connections are sometimes barred on corporate networks..

Can you try typing in the FTP address in your browser and see if its reachable, while on the same network?

A screenshot of the error message will be all the more helpful.

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Community Beginner ,
Jul 02, 2014 Jul 02, 2014

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Thanks, all! Installing DW CC 2014 seems to have solved the problem.

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Jul 02, 2014 Jul 02, 2014

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Glad to know its resolved.

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New Here ,
Sep 26, 2014 Sep 26, 2014

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While using DW CS6 and CC, an FTP error occurred – cannot make connection to host. User limite reached or not authorized to make the connection due to local firewall blocking FTP data.

I use a Mac OSX 10.6.8 on my desktop and Maverick on my Mac Laptop. I have DW CC on both. The Firewall is set to “on” on both devices. My server has ports 21 and 22 ports open as well and I was still getting the firewall block error.

I started experiencing the FTP issues with DW after I had my server rehardened for security.

What happened was I could FTP only using Cpanel FTP managers, which is slow and cumbersome. I could not use ANY FTP clients, such as Cynerduck, Filezilla, and DW CS6 or DW CC. I could connect but not upload or download data files. In some cases the attempt to upload a file would delete it from my directory using DW any version!

After months of research on forums I gave up. I found no solutions… Until recently, there was a post about using Pure FTPd vs. Pro FTPd under WHM. The default is set to Pure FTPd. You do not want this setting. You need more flexibility. You must make sure your server admin sets your FTP Server Selection under WHM to Pro_FTPd. This immediately fixed the upload and download issue with DW CC.

Another important note: If you have problems uploading a folder’s content make sure you change the folder’s permissions to 755 or 777. I was able to upload selecting the files under the folder, not the folder itself. In some cases my FTP upload would upload some files and errorred on others. I simply reselected them individually and they uploaded fine. Why this happens I’m not sure. It might be a server setting

You must make sure your FTP Server Selection is Pro_FTPd for Dreamweaver CS6 and CC to work properly.

I hope this helps everyone on here!

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Adobe Community Professional ,
Sep 26, 2014 Sep 26, 2014

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Thanks for posting your solutions.

Nancy O.

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 22, 2015 Apr 22, 2015

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I was just getting ready to dump Dreamweaver CC because the FTP was so slow that I was not able to be productive enough to get my job done each day. It was driving me nuts waiting 20 to 40 seconds for each FTP!

But I just tried the recommendation by to use PRO_FTP on my Linux server and it sure looks like it's fixed the problem.

With so many people having this FTP problem and most of us working on hosted Linux servers, you would think that this working solution was be all over the web!

Thank you !!

Dennis

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New Here ,
May 03, 2015 May 03, 2015

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This is all Greek to me. What the heck is Pro_FTPd? I am just a mere mortal and am experiencing the FTP connection problem described in this forum. Please help me understand what to do -- in plain English if possible. Thank you.

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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I had this error today when I moved from DW CC 2014 to DW CC 2015.

Fixed it by going into Site > Manage Site > Servers > Remote Servers > More Options > Turned off Passive FTP.

let me know if it works for you.

Dan

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New Here ,
Aug 24, 2016 Aug 24, 2016

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nope, didn't work for me sorry.

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Community Beginner ,
Aug 25, 2016 Aug 25, 2016

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Hey Lucy,

I've made a video on the types of FTP issues my students often have and how to fix them. Check it out here: 43 5 things to try An FTP error occurred - Dreamweaver Tutorial - YouTube 

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New Here ,
Dec 27, 2016 Dec 27, 2016

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Hi,

I've found that if you connect using SFTP ,your sites IP address, username and Password  Dreamweaver connects ,

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New Here ,
Nov 23, 2016 Nov 23, 2016

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Worked perfectly for me

Digital Marketing Specialist

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LEGEND ,
Jun 23, 2015 Jun 23, 2015

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gnewman8567 wrote:

What the heck is Pro_FTPd?

This suggestion can only be utilized by your hosting provider. It is software loaded on the server, not on your local machine. Couldn't hurt to ask them

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New Here ,
Apr 13, 2016 Apr 13, 2016

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What is WHM and were is it?

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Adobe Community Professional ,
Apr 13, 2016 Apr 13, 2016

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I believe in the context used, WHM stands for Web Host Manager.

It would be part of your hosting account on your server, check with your hosting company.

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Explorer ,
Jul 22, 2015 Jul 22, 2015

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I had this error message and mine turned out to be that I set up CloudFlare for this website. The fix was to "Connect using: ftp.yourdomain.com"

as mentioned here:

Will re-routing through CloudFlare affect my use of FTP uploading? – CloudFlare Support

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Adobe Community Professional ,
Jul 23, 2015 Jul 23, 2015

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The cloud flare fix worked for me



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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Explorer ,
Jul 23, 2015 Jul 23, 2015

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that's great Melissa. I'm so glad that fix worked for you too! (I was kicking myself when I realized my ftp was affected by the cloudfare settling I had changed earlier in the day!!)

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Participant ,
May 17, 2017 May 17, 2017

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Changing the FTP address from the numerical IP address to the domain address is what fixed this ongoing problem for me.

My sites are on GoDaddy, and I actually think this is something they changed on their end fairly recently.

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New Here ,
Oct 21, 2017 Oct 21, 2017

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I have Dreamweaver 2018 and cannot connect to HostGator. Do not know what to do.

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