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KevinB9
Inspiring
July 14, 2023
Question

Can't put files

  • July 14, 2023
  • 2 replies
  • 618 views

Sorry to be a bother. I have been using Dreamweaver for about twenty years but I only use it a couple of times a year and have never really gained any confidence in using it. Right now I can't "put files" to my remote server, Go Daddy. When I click on the up arrow i get the standard dialog box – "Do you want to put entire site?" When I click on that I immediately get "File Activity Complete", but the updated html is not uploaded. Can anyone help? I am using Dreamweaver 2021 on a MacBook Pro with Venture 13.4.1

Thanks

    This topic has been closed for replies.

    2 replies

    Jon Fritz
    Jon Fritz
    Community Expert
    July 14, 2023

    Are you getting any errors in your FTP Log?

    Open it by going to Window > Results > FTP Log then try the upload again.

    GoDaddy is extremely good at borking server credentials during updates and not mentioning it to their customers. The one I see most often is "Same - Not Transferred" which usually means there is no permission to overwrite files on the server under the current credentials.

      B
      Ben M
      Community Expert
      July 14, 2023

      If you click on Site --> Advanced --> FTP Log when you go to transfer what comes up in that log?

      K
      KevinB9Author
      Inspiring
      July 14, 2023
      Hi, Ben

      Thank you for trying to help. In answer to your question I get a long (over a hundred) entries.

      This is the top of the list:

      < 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
      < 220-You are user number 3 of 500 allowed.
      < 220-Local time is now 06:09. Server port: 21.
      < 220-This is a private system - No anonymous login
      < 220 You will be disconnected after 15 minutes of inactivity.
      > USER ones3348@oneshore.org
      < 331 User ones3348@oneshore.org OK. Password required
      > PASS
      < 230-Your bandwidth usage is restrict

      Thanks again

      Kevin
      K
      KevinB9Author
      Inspiring
      July 14, 2023
      I spent the morning on the phone with GoDaddy and I now know (after fifteen years with GoDaddy) how to upload html files directly from my desktop without any involvement of Dreamweaver. It worked perfectly. In other words, I can create and edit html and css files in Dreamweaver and then use GoDaddy to upload them.

      Still, I would like to know what is going on with the “Put Files” (up arrow) in Dreamweaver. Sometimes I get “File Activity Complete” with no activity. Sometimes I get “Operation Cancelled”. I have shown that the pathway between my desktop and my remote server at GoDaddy is clear.

      A related question – when I click on “Put Files” I get a dialog box saying “Do you want to put entire site?” What if I just want to put one file? How do I do that?

      Thanks

      Kevin
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