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Question

Dreamweaver and FTP stalling for Siteground

Forum|Forum|5 years ago
February 13, 2020
3 replies
2568 views

I work mainly via Upload on save feature. This means working locally and on every save file which I edit is uploaded to the server via FTP.

The problem is the FTP connection too often stalls. At first it works ok, but shortly after I have to wait each time almost for 15 seconds for each file change to be auto uploaded. Just .... Waiting for server....

It is impossible to work like that and very time consuming.

Does anybody else has the same kind of experience?

It happens only when connecting to Siteground server.

Interesting enough, when using WinSCP for this,... work very smoothly.

But you know,... since we are paying for the Dreamweaver and the FTP is part of it,.. shouldn't it just work? And wouldn't need another software for it.

This topic has been closed for replies.

S

scotts99059554

Participating Frequently

I have similar problems with Siteground. And, worse, Dreamweaver is not reading the timestamp on the server correctly. The days are correct, but the hours get changed to 12:00 AM, forcing thousands of files to resynch.

Nancy OShea

Community Expert

Is the server's clock set to current time? Sometimes you have to ask your host to do it on their end.

Also ensure that your computer's internal clock is set to current time.

Nancy O'Shea— Product User & Community Expert

S

scotts99059554

Participating Frequently

Thanks for your response. Yes, I checked these things. And my web host has assured me everything is fine on their end.

For what it's worth, I tried using Filezilla (FTP) and it is reading the correct server time.

Nancy OShea

Community Expert

I have no experience with Siteground. And I never use auto upload on save. Apart from the risks it poses, I know from experience that it's more efficient to upload all files to server in one big burst rather than numerous single sessions.

That said, check your DW site settings under More Options. See screenshot. Try toggling on/off Passive FTP and FTP Performance Optimization.

Nancy O'Shea— Product User & Community Expert

rokb55178802Author

Participating Frequently

Yes tried that couple of times... No effect.

This is an issue I have about a year already, tried every solution I could find. Just doesn't work normally with Siteground.

Also using sometimes PhpStorm.. works normally. Just the Dreamweaver not.

B

Ben M

Community Expert

The next time you go to make a transfer in DW click on Site-->Advanced-->FTP Log before you start making the transfer. Since DW is not freezing or crashing during this and only the FTP is stalling, we should be able to get a reliable log file. Then take a look at what the log says when the stalling happens. This could give us insight as to whether the issue is with the connection from DW, or if the server is finding an issue with the connection and is causing issues during the reconnection.

Also, in case we need to test ourselves or in case someone else has run into the same issue, can you confirm the type of connection you are using? I think it's safe to assume we are not talking about insecure FTP and this is likely SFTP or FTPS. Correct?

Jon Fritz

Community Expert

This really sounds like something outside of DW's control.

To me, since it only malfunctions on the one server, it sounds like the server's connection time-out setting is set to a low number, forcing DW to have to reconnect repeatedly. You'll need to log into your server's control panel and see if that number is significantly different from the other servers you're using where DW doesn't have an issue, then change it to match.

That setting is not part of DW's preferences.

rokb55178802Author

Participating Frequently

Yes, but is interesting with the same FTP credentials using WinSCP, no such problems.

For several projects I just began to use WinSCP.

It is a workaround, but just annoyed a bit because this all is built in Dreamweaver already and just not able to use it.

Jon Fritz

Community Expert

Ah, in that case, have you tried toggling the Use Passive FTP and Use FTP Performance Optimization settings in your Remote server's More Options menu?

That can sometimes have a beneficial effect on server communication.

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